Interpreter

Nashville Zoo • Nashville, TN

1d • Onsite

About The Position

Nashville Zoo is dedicated to inspiring a culture of understanding and discovery of our natural world through conservation, innovation, and leadership. With a diverse collection of animals and a commitment to wildlife preservation, we provide engaging experiences for visitors of all ages. At the Nashville Zoo, we believe in taking care of our team just as well as we care for our animals. Full-time employees enjoy a robust benefits package designed to support your health, well-being, and future: Comprehensive healthcare coverage – including medical, dental, and vision plans to keep you and your family healthy. Employee Assistance Program (EAP) – confidential support services for mental, emotional, and financial well-being. 401(k) retirement plan with company matching – helping you build a secure future while you make a meaningful impact today. Generous paid time off and sick leave – because rest and recovery are vital. Exclusive zoo perks – enjoy discounts on park experiences, retail, and food services, plus complimentary membership benefits. A collaborative and inclusive culture – be part of a diverse team where your voice matters, your growth is nurtured, and collaboration thrives across all departments. AZA-accredited facility – Nashville Zoo is committed to top-tier animal care, ethics and global conservation efforts.

Requirements

• Must be at least 18 years of age
• High school diploma or GED equivalent
• Desire to work with and speak to the general public
• Demonstrated excellent interpersonal communication skills and be able to collaborate effectively with other zoo departments
• Excellent written and oral communication skills to represent the zoo
• Ability to work well independently without direct supervision
• Excellent multitasking and time management ability
• Ability to respond to emergency situations calmly and follow protocols
• Ability to self-direct work tasks while ensuring safety and productivity.
• Successfully complete a criminal background check and drug screening prior to hire.
• Pre-employment and annual tuberculosis (TB) screenings are a condition of continued employment.

Nice To Haves

• Certified Interpretive Guide (CIG) or be willing to obtain certification as part of employment
• Familiarity with technology relevant to use in a zoo education setting
• Knowledge and experience with live animal education programming
• Prior experience in an interpreter role

Responsibilities

• Serve as an on-grounds interpreter at various locations throughout the zoo, including but not limited to: Veterinary Center, Historic Croft Home and Farm, animal exhibits and other locations throughout Zoo grounds. This includes providing narration during surgical procedures and guided tours of the historic home.
• Designing and facilitate a variety of inspiring educational interactions including tours, experiences, classes, chats, etc.
• Engage with guests on a regular basis, providing excellent service to ensure a positive guest experience
• Lead behind the scenes experiences and walking tours.
• Participate in interpretation and activities as a part of special events, including but not limited to: Boo at the Zoo, Zoolumination, Great Backyard Bird Count, Avian Awareness Day, Party for the Planet, World Tiger Day, and World Rhino Day
• Participate in regular training opportunities and stay up to date on Zoo related information and current interpretive best practice
• Perform regular cleaning and maintenance of interpretive elements including signage, electronic displays, historic furnishings and collections, outbuildings, and farm equipment
• Serve as utility educator to teach other departmental programming when the schedule necessitates including
• Other duties as assigned
• Demonstrate a daily commitment to Nashville Zoo’s mission and values.
• Maintain regular and reliable attendance.

Benefits

• Comprehensive healthcare coverage – including medical, dental, and vision plans
• Employee Assistance Program (EAP) – confidential support services for mental, emotional, and financial well-being.
• 401(k) retirement plan with company matching
• Generous paid time off and sick leave
• Discounts on park experiences, retail, and food services
• Complimentary membership benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED