Internet Service Technician

CEO TECHNOLOGIES•Bryan, TX

25d•$14 - $16•Onsite

About The Position

Arrive Internet is the fastest-growing internet service provider in Brazos County. The Internet Service Technician installs and troubleshoots internet service runs according to company standards. The role involves working on roofs and at various job sites. Climbing towers after certified training is preferred but not required. Technicians work 8-hour shifts, five days a week, with scheduling flexibility between 7 a.m. and 7 p.m., Monday through Saturday. The position also requires availability for a rotating on-call shift. Work is in person.

Requirements

Willingness to work on roofs and at various job sites.
Availability for 8-hour shifts, five days a week, with flexibility between 7 a.m. and 7 p.m., Monday through Saturday.
Availability for a rotating on-call shift.
Self-motivated and self-directed, punctual, attentive to detail, and willing to learn new technology.
English language proficiency.
Valid driver's license.
High school diploma or equivalent preferred.
One year of customer service experience preferred.

Nice To Haves

Willingness to climb towers after completing certified training.
Experience or certifications in telecommunications, fiber optics, low voltage, or field service technician work.
High school diploma or equivalent.
One year of customer service experience.

Responsibilities

Install and troubleshoot internet service runs according to company standards.
Determine the tools, requirements, inventory, and supplies needed to complete the day's jobs.
Monitor the schedule and communicate with customers and management as the workload progresses.
Follow the structured work process for each assigned ticket type.
Provide timely, detailed notes about work performed and materials used for each job.
Respect customers' property and deliver quality work with a professional attitude.
Provide a great customer service experience.
Maintain the company vehicle and inventory.
Work independently or as part of a team.
Maintain a clean, professional appearance.