Internet Sales Specialist

Jim Shorkey Family Auto Group • Gainesville, GA

3d

About The Position

The Internet Sales Specialist serves as the link between online customers and the dealership sales team. The role responds to digital inquiries, guides potential buyers through the initial stages of the sales process, provides vehicle information, and schedules dealership visits for test drives and consultations. It supports a seamless customer experience and helps the floor sales team focus on in-store customers.

Requirements

• Comfort with computers, internet tools, and social media platforms.
• Strong verbal and written communication skills.
• Ability to guide customers through the sales funnel and set appointments.
• Familiarity with dealership management software.
• Valid driver’s license required.

Responsibilities

• Respond promptly to internet leads from various online platforms.
• Communicate with potential buyers to understand their needs and provide vehicle information.
• Convert online leads into scheduled dealership visits for test drives and consultations.
• Use phone, email, text, and chat to build relationships and maintain contact.
• Follow established sales procedures from inquiry to appointment.
• Use CRM software to manage leads and document customer interactions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed