Internet Sales Coordinator

Fox Grand Traverse • Traverse City, MI

2d

About The Position

Fox Motors is hiring an Internet Sales Coordinator at Fox Grand Traverse in Traverse City, Michigan. The role contributes to the company’s vision of “Working together moving people throughout life” by building trust with customers and developing long-term relationships. The coordinator gathers customer information, schedules and keeps appointments, and follows up with people who have inquired about purchasing a vehicle. The role requires strong organization and listening skills, enjoyment of working with people, and the ability to work as part of a team in a fast-paced environment.

Requirements

• Excellent verbal and written communication skills.
• Ability to work with multiple teams simultaneously in a dynamic, fast-paced environment.

Nice To Haves

• Prior Internet Sales Coordinator experience is preferred but not required.
• Experience with the VIN Solutions CRM tool is a plus but not required.

Responsibilities

• Respond to incoming internet inquiries and online chats.
• Follow up with customers by phone and email throughout the buying cycle.
• Set sales appointments and assign customers to appropriate sales staff.
• Maintain a daily appointment log and communicate with management.
• Use the dealership database to record customer contacts, appointments, tracking information, and notes.
• Provide general information about current inventory and specials.
• Perform other duties as assigned.

Benefits

• Paid vacation, PTO, and holidays
• Medical, dental, and vision coverage
• 401(k) with employer match
• Flexible spending
• Company-paid group life insurance
• Short-term and long-term disability
• Supplemental life insurance
• Accident insurance
• Employee assistance programs
• Employee discounts
• Wellbeing program
• Growth and development opportunities
• Fox University development programs for sales, technicians, and management

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed