Bilingual Internet Sales Representative – BDC Department

Toy Tech Motors Corporation•Homestead, FL

About The Position

South Dade Toyota is seeking a motivated, customer-focused Internet Sales Representative for its BDC team. The role supports customers exploring vehicles online by responding to inquiries, providing accurate information, and guiding them toward the next step in purchasing. The representative helps create a friendly, informative experience and builds customer trust through clear communication and attentive service. The position serves customers in Miami, Kendall, Doral, and Homestead and contributes to the dealership’s commitment to innovation, quality, and sustainable transportation.

Requirements

  • At least 2 years of experience in automotive sales or a related field.
  • Previous dealership BDC department experience is essential.
  • Strong understanding of automotive products and market dynamics.
  • Strong negotiation, communication, and interpersonal skills, with a customer-service focus.
  • Demonstrated sales ability and a track record of meeting or exceeding sales targets.
  • Proficiency with customer relationship management (CRM) systems and digital communication tools.
  • Ability to work effectively both independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Advanced computer skills.
  • Fluency in English and Spanish is required.
  • Ability to pass pre-employment testing, including background checks, an MVR check, and a drug screen.

Nice To Haves

  • E-commerce experience.
  • Proficiency in Portuguese.

Responsibilities

  • Engage with customers through online platforms to understand their vehicle needs and recommend effective solutions.
  • Maintain in-depth knowledge of new and used dealership inventory and current market trends.
  • Process customer inquiries accurately and respond in a timely manner.
  • Build and maintain relationships with potential customers to drive sales conversions.
  • Collaborate with the sales team to align online leads with showroom activities.
  • Assist customers with questions about financing options, vehicle specifications, and availability.
  • Meet sales targets and contribute to the BDC team’s overall performance.
  • Stay informed about product knowledge, promotions, and pricing to provide accurate information.

Benefits

  • Competitive pay and uncapped commission potential.
  • Accrued paid time off per paycheck and paid holidays.
  • 401(k) employer match.
  • Comprehensive health benefits, including medical, dental, vision, and life insurance.
  • Paid training and career advancement opportunities.
  • Employee discounts on vehicles, services, and more.
  • Positive, team-oriented work environment.
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