Internet Sales Manager
Lithia & Driveway•Missoula, MT
•Onsite
About The Position
Our Internet Sales Manager will manage the online sales conducted through our website. They are responsible for ensuring that department is establishing contact with potential customers and setting appointments for customers to meet with sales consultants.
Requirements
- Strong attention to detail
- Sense of urgency
- Excellent communication
- Mathematics – ability to solve basic math calculations
- Basic Computer skills
- High School graduate or equivalent, 18 years or older required.
Responsibilities
- Manage Internet Sales Consultants and ensure department is meeting established guidelines.
- Answer all incoming calls and chat/call requests within 10 seconds.
- Respond to incoming e-mail with an attempted phone call in 5 minutes or less, followed up with a series of outgoing e-mails that end in a price quote within 10 minutes (measured from time from ISC’s auto-response).
- Convert every sales opportunity to a confirmed appointment or turn them to a Sales Consultant.
- Speak with at least 75% of all assigned leads.
- Set confirmed appointments with at least 60% of the leads you make contact with.
- Maintain a 60% show rate with those appointments.
- Record every contact you have with customers, regardless of source or type, in the LSMS.
- Complete 100% of your daily scheduled contact tasks.
- Other duties as assigned.
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
