HB - Internet Sales Coordinator

Lennar•Orlando, FL
•Onsite

About The Position

The Internet Sales Coordinator at Lennar generates and maintains a sales pipeline from internet-generated leads and helps provide customers with a positive experience throughout the sales process. As part of the Sales & Marketing team, the coordinator engages customers through online and other communication channels to convert inquiries into sales appointments. The role includes regular in-person attendance at company communities, job sites, and offices during regular work hours. The position may involve working more than eight hours per day in a construction trailer and performing the physical activities described in the posting. Duties and responsibilities may change, and the role may require use of company-approved tools, programs, applications, or systems, including customer engagement, operational efficiency, data analysis, or AI tools.

Requirements

  • High school diploma or equivalent.
  • Experience in sales.
  • Strong interpersonal, communication, and organizational skills.
  • Ability to work independently.
  • Valid driver’s license and reliable transportation.
  • Regular, in-person attendance at company communities, job sites, and offices during regular work hours.
  • Ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, and lift, move, or carry equipment that may exceed 50 pounds.
  • Finger dexterity may be required to operate a computer keyboard and calculator.

Nice To Haves

  • College degree preferred.
  • Telephone sales experience preferred.
  • Real estate experience preferred.
  • Real estate license may be required for specific locations.
  • Occasional operation of construction equipment may be required.

Responsibilities

  • Capture and convert online customer inquiries into viable sales prospects.
  • Communicate promptly and effectively through email, live chat, phone, and 1-800 numbers.
  • Maintain and update digital and community reference materials.
  • Guide customers through the sales process by providing information about products, communities, financing options, and incentives.
  • Manage an internet customer database, including outreach about available homes and inventory.
  • Coordinate with the Marketing team on electronic marketing distribution and keep product and community offerings up to date.
  • Attend sales meetings, community events, and training programs.
  • Work flexible hours, including weekends.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) retirement plan with a dollar-for-dollar company match up to 5%.
  • Paid parental leave.
  • Associate Assistance Plan.
  • Education Assistance Program.
  • Up to $30,000 in adoption assistance.
  • Up to three weeks of vacation annually from the date of hire.
  • Holiday, sick leave, and personal day policies.
  • New Hire Referral Bonus Program.
  • Home Purchase Discounts.
  • Everyone’s Included Day.
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