Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Cottage Grove, MN

3d•Onsite

About The Position

The International Pharmacy Intern is a US Non-Accredited Foreign Graduate who has passed the FPGEE and TOEFL and is completing required US internship hours at a CVS Health retail pharmacy. Under the direction of a preceptor, the intern follows a mixed-modality learning plan, applies pharmacy-school learning in practice, and develops the knowledge and skills needed for a future Pharmacist role. The internship must be completed within 18 months, and required Pharmacist licensure exams and processes must be completed within 120 days after the required internship hours are finished. Through hands-on experience, training, Key Learning Experiences, and time with district leaders, the intern develops knowledge of pharmacy practice and patient care, business acumen, and leadership skills. The intern supports pharmacy operations and prescription fulfillment, follows standard operating procedures, and contributes to safe, accurate, and compassionate patient service. The role also involves learning to communicate effectively, support an inclusive team culture, and comply with applicable laws, regulations, professional standards, and CVS policies. Where permitted by law and supported by required training and certification, the intern may assist with patient health services, including immunizations, point-of-care testing, and offsite clinics. Where allowed, the intern may pursue Technician Immunizer status and support vaccine preparation and administration under applicable state requirements.

Requirements

Graduate of a non-US-accredited college or school of pharmacy before beginning the US Non-Accredited Foreign Graduate Training Program at CVS.
FPGEC certification.
Obtain pharmacist licensure in the state where the position is based within 120 days after completing US internship hours; failure to complete internship hours within 18 months or obtain licensure as prescribed will result in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to complete required training within the designated timeframe.
Ability to concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy to ensure patient safety.
Customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
Verbal and written communication skills, active listening, and ability to convey and receive detailed information accurately.
Mathematical reasoning skills for tasks such as calculating quantities to dispense and days’ supply.
Problem-resolution skills, including choosing an appropriate course of action in challenging patient or colleague interactions.
Ability to meet the role’s physical demands, including extended periods upright, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described in the posting.
Ability to express or exchange ideas verbally and accurately communicate detailed or important spoken instructions.

Nice To Haves

One or more years of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and pursue providing patient immunizations once state regulations are met.
Ability to work in the home store and across the market at other locations to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
Provide empathetic, personalized service to patients in person and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where allowed by law and supported by required training and certification.
Where permissible, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
Where supporting immunizations, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document patient information.
Meet regular and predictable attendance expectations, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a Supervisor or Manager.