Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Portland, OR
•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduate training program gives foreign pharmacy graduates who have passed the FPGEE and TOEFL the opportunity to complete required US internship hours and apply their pharmacy education in practice. Under the direction of a preceptor, participants follow a mixed-modality learning plan, gaining experience in pharmacy practice, patient care, business operations, and leadership. The internship must be completed within 18 months. Participants are expected to complete and pass all required pharmacist licensure exams and processes within 120 days after completing the required US internship hours; failure to meet these requirements may result in separation of employment. The intern supports pharmacy operations and patient care while learning to work as part of the pharmacy team. Duties include helping ensure prescriptions are filled promptly, safely, and accurately; following standard operating procedures; providing caring service; and contributing to a safe, inclusive team culture. Under appropriate supervision and as allowed by law, the intern may assist with patient counseling, prescription intake and clarification, immunizations, point-of-care testing, and other health care services. The role may involve working at other stores in the market as business needs require. This full-time position offers a comprehensive benefits package, subject to eligibility, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Requirements

  • Graduate from a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
  • FPGEC certification.
  • Obtain pharmacist licensure in the state where the position is based within 120 days of completing US internship hours.
  • Complete required US internship hours within 18 months.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Ability to concentrate on tasks, pivot between tasks, and confirm prescription information and label accuracy.
  • Customer service and teamwork skills, including the ability to notice and appropriately respond to patients’ reactions.
  • Verbal and written communication skills, active listening, and ability to convey and receive detailed information accurately.
  • Mathematical reasoning skills for prescription-related calculations, such as tablet quantities and days’ supply.
  • Problem-resolution skills and judgment when choosing an appropriate response to challenging patient or colleague interactions.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; and stoop or bend to move items.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability and willingness to become immunization certified when state regulations are met.
  • Ability to work in the home store and at other locations across the market to meet business needs.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to help fulfill prescriptions safely and accurately.
  • Provide empathetic, caring service to patients in person and over the phone, help create positive patient experiences, and resolve or escalate patient problems.
  • Offer counseling, answer medical questions, and collect relevant patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge, embrace feedback, and contribute to a high-performing team.
  • Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where legally allowed and supported by required training and certification.
  • Where permitted, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the pharmacist on duty, monitor and report adverse reactions, and collect and document applicable patient information.
  • Meet regular and predictable attendance expectations, including nights and weekends, and complete required training within designated timeframes.
  • Perform additional tasks as directed by a supervisor or manager.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
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