Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health • Glendale, AZ

21d

About The Position

As a Non-US Accredited Foreign Graduate, the International Pharmacy Intern completes required US internship hours under the direct supervision of a licensed pharmacist while developing the knowledge, skills, and abilities needed for pharmacist licensure. Candidates must have successfully passed the FPGEE and TOEFL before becoming eligible to apply. The internship includes a mixed-modality learning plan and curated learning experiences that build on the graduate’s pharmacy education. Internship hours must be completed within 18 months, and required pharmacist licensure exams and processes must be completed and passed within 120 days after the required US internship hours are completed.

The intern helps maintain a safe and effective retail pharmacy environment and supports patient care, pharmacy operations, regulatory compliance, customer service, inventory, quality assurance, and workflow, excluding final prescription verification. Duties are performed within applicable laws and regulations and CVS policies, with counseling and other pharmacist-related duties carried out under a licensed pharmacist’s direct supervision as required. Interns are expected to develop capabilities in patient care, practice management, leadership, and education, and to support patient care programs and the pharmacy team.

The role requires a foreign graduate of a non-US-accredited pharmacy school, a state Pharmacy Intern license where the district is located, and pharmacist licensure in the state where the position is based within the specified timeframe. The position requires regular and predictable attendance, including nights and weekends, and the ability to lift and exert up to 20 pounds occasionally and up to 10 pounds frequently. The stated pay range is $30.00–$42.00. This full-time position is eligible for benefits including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

• Foreign graduate from a non-US-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
• Successfully pass the FPGEE and TOEFL to be eligible to apply for the role.
• Required education: high school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
• Active Pharmacy Intern license in the state where the district is located.
• Obtain pharmacist licensure in the state where the position is based within 120 days of completing US internship hours.
• Complete required US internship hours within 18 months; failure to meet the internship or licensure requirements may result in removal from the role and separation of employment.
• Strong communication and presentation skills.
• Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
• Have regular and predictable attendance, including nights and weekends.
• Complete required training and obtain required licensure, if applicable, within the stated guidelines.
• Ability to lift and exert up to 20 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including moving objects overhead.
• Prior related work experience listed as required: 0 to 3 years.

Nice To Haves

• Eligibility to immunize.
• Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
• Prior related work experience of 3 to 5 years is listed as preferred.
• Once state regulations are met, willingness and ability to immunize, an essential pharmacist function.

Responsibilities

• Complete required US internship hours within 18 months and work toward completing required pharmacist licensure exams and processes within 120 days after internship hours are completed.
• Work under the direct supervision of a licensed pharmacist to support a safe and effective retail pharmacy environment and provide patient care.
• Support patient safety, pharmacy professional practice, regulatory compliance, quality assurance, customer service, inventory management, and workflow, excluding final prescription verification.
• Adopt and manage patient care programs to help keep customers and patients healthy.
• Greet customers courteously and professionally in-store and at the drive-through; assist pharmacy and front-store customers with questions and concerns.
• Answer telephone calls with a warm, friendly greeting; seek assistance and collaborate to resolve issues and maximize customer satisfaction.
• Perform approved register transactions, bag merchandise, and seek ways to create personalized customer experiences.
• Protect customer and patient confidentiality under HIPAA and company standards, comply with applicable laws and regulations, and follow CVS policies and procedures.
• Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
• Resolve third-party rejections, complete manual claim forms, and perform prescription pick-up procedures according to policy.
• Access, enter, and retrieve information using the workstation; maintain inventory and replenishment according to policies and reports; assist with putting away drug orders except CII drugs as permitted by law.
• Deliver additional health care services as permitted by state regulation, individual certification, and pharmacy leadership direction, including point-of-care or swab-and-send testing and immunization preparation or delivery.
• Support the supervising pharmacist with dispensing drugs, prescription review, and compliance monitoring.
• Offer counseling and direct customers to the pharmacist when appropriate; handle medical questions when appropriate, communicate with healthcare professionals, and, when applicable, solicit customer medical history for appropriate advice.
• Communicate with field management and corporate as needed, and participate in required store operational meetings.
• Help maintain a clean, organized, and professional pharmacy department according to CVS standards.
• Support scheduling activities based on business needs and the workflow model.
• Coordinate or implement training and development for Pharmacy Support Staff; recognize colleagues and celebrate successes.
• Complete all required training programs and any additional tasks assigned by a supervisor or manager.
• Support the Pharmacy Manager in motivating, inspiring, and developing Pharmacy Support Staff; balance assignments to use strengths, address development needs, and reduce knowledge gaps.
• Identify business opportunities and solutions to improve pharmacy growth and performance, and help lead the team toward specified goals.
• Adapt plans to changing conditions, collaborate with others, align colleagues around the organization’s purpose, and foster a caring and energetic team culture.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility
• Comprehensive benefits package supporting colleagues’ and families’ physical, emotional, and financial well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree