Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Novato, CA

13d•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduate training program gives foreign pharmacy graduates who have passed the FPGEE and TOEFL the opportunity to complete required US internship hours and apply their pharmacy education in real-world practice. Under the direction of a preceptor, interns follow a mixed-modality learning plan to develop their knowledge, skills, and abilities in preparation for a Pharmacist role. The internship must be completed within 18 months, and required pharmacist licensure exams and processes must be completed within 120 days after the required US internship hours are finished. Through hands-on experience, a training roadmap, Key Learning Experiences, and time with district leaders, interns participate in pharmacy practice and patient-care scenarios, build business acumen, and develop leadership skills. They help pharmacy operations run smoothly and ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Interns learn to follow standard operating procedures, pharmacy workflow practices, and effective communication standards, and to contribute to a safe, inclusive environment. The role may also include supporting immunizations where permitted by law and after completing applicable training and licensure requirements. This is a full-time position eligible for a comprehensive benefits package, subject to eligibility.

Requirements

Graduate from a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
FPGEC certification.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US intern hours; failure to complete the required internship within 18 months or obtain licensure as prescribed results in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to maintain attention and focus, concentrate over time, and shift quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Customer service and team orientation, including helping people in a friendly manner and noticing and responding appropriately to patient reactions.
Verbal and written communication skills for interacting with patients and colleagues, including active listening.
Mathematical reasoning skills to calculate quantities such as tablets to dispense, days’ supply, and bottles needed to fill a prescription.
Problem-resolution skills to identify challenging interactions and select an appropriate course of action.
Ability to meet the stated physical demands, including mobility, extended standing, reaching, repetitive finger movements, stooping, close visual acuity, and lifting or exerting force as described in the posting.

Nice To Haves

At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to become immunization certified once state regulations are met, with an expectation to strive to provide patient immunizations.
Ability to work in the home store and across the market at other locations to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, and privacy.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where legally permitted and supported by required training and certification.
Where permissible, complete licensing and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document applicable patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform the physical and communication functions required for the role, including remaining upright for extended periods, handling and moving items, visually checking information, and accurately conveying and receiving detailed spoken instructions.
Perform additional tasks as directed by a Supervisor or Manager.