Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Lafayette, LA
•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduates support retail pharmacy teams while completing required US internship hours and developing the knowledge and skills needed to prepare for a Pharmacist role. After passing the FPGEE and TOEFL, the graduate follows a mixed-modality learning plan under the direction of a preceptor, with hands-on experience, training, Key Learning Experiences, and time with district leaders. The role builds understanding of pharmacy practice, patient care, business performance, and leadership. The internship must be completed within 18 months, and the graduate must be prepared to complete required pharmacist licensure exams and processes within 120 days after completing the internship hours. Failure to meet these requirements results in separation of employment. The graduate assists the pharmacy team with safe, accurate, and timely prescription fulfillment and caring patient service. Work includes following standard operating procedures and pharmacy workflow, communicating effectively, supporting patient health services, and contributing to a safe, inclusive, and engaging team. Under applicable law and supervision, the role may include counseling support, prescription-related communications, inventory tasks, immunization support, and other patient care services. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require.

Requirements

  • Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
  • FPGEC certification.
  • Obtain pharmacist licensure in the state where the position is based within 120 days of completing US intern hours.
  • Complete required US internship hours within 18 months.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy.
  • Customer-service and team-orientation skills, including identifying ways to help people and responding appropriately to patients’ reactions.
  • Verbal and written communication skills, active listening, and ability to understand and convey detailed spoken instructions accurately.
  • Mathematical reasoning skills to calculate quantities, days’ supply, and bottle requirements for prescriptions.
  • Problem-resolution skills to identify challenging interactions and select an appropriate course of action.
  • Ability to remain mobile and upright for extended periods; reach, stoop, perform repetitive finger movements, and handle items as described in the physical demands.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Ability to receive detailed information through oral communication.

Nice To Haves

  • At least 1 year of related work experience in a pharmacy, retail, medical, or customer-service setting.
  • Ability to become immunization certified once state regulations are met; graduates should strive to provide patient immunizations as an essential pharmacist function.
  • Ability to work in the home store and at other locations across the market to meet business needs.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to help ensure safe and accurate prescription fulfillment.
  • Provide caring patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Offer counseling, field medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics, where lawful and supported by required training and certification.
  • Where permissible, complete licensing and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document applicable patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
  • Perform physical activities including standing, mobility, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and visually inspecting or transcribing information.
  • Complete additional tasks as directed by a Supervisor or Manager.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
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