About The Position

CVS Health’s US Non-Accredited Foreign Graduate program provides foreign pharmacy graduates who have passed the FPGEE and TOEFL with the opportunity to complete required US internship hours and apply their pharmacy education in real-world practice in preparation for a Pharmacist role. Under the direction of a preceptor, participants complete a mixed-modality learning plan, hands-on training, Key Learning Experiences, and time with district leaders to develop pharmacy practice, patient care, business, and leadership skills. Internship hours must be completed within 18 months, and required pharmacist licensure exams and processes must be completed within 120 days after the internship hours are finished. In CVS retail pharmacies, the intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. The role involves following standard operating procedures and pharmacy workflows, communicating effectively, and contributing to a safe and inclusive team culture. Interns may provide additional patient health services and support immunization-related activities when allowed by law and after completing the required training and certification. The position requires regular and predictable attendance, including nights and weekends, and flexibility to travel to other stores in the market as business needs require. It involves extended periods on one’s feet, frequent movement and handling of items, close visual work, and occasional lifting of up to 20 pounds. The role is full-time and offers a comprehensive benefits package, subject to eligibility.

Requirements

  • Be a graduate of a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
  • Hold FPGEC certification.
  • Obtain pharmacist licensure in the state where the position is based within 120 days of completing US internship hours; failure to complete internship hours within 18 months or obtain licensure as prescribed will result in separation of employment.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend regularly and predictably, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to support patient safety.
  • Actively seek ways to help people, respond appropriately to patients’ reactions, and work effectively with the team.
  • Use and understand verbal and written communication with patients and colleagues, including active listening.
  • Use mathematics to solve pharmacy-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the role’s physical demands, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching; repetitive finger movements; stooping; close visual work; and occasional lifting or exertion of up to 20 pounds.

Nice To Haves

  • At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to become immunization certified; once state regulations are met, graduates should strive to provide patient immunizations as an essential pharmacist function.
  • Ability to work in the home store and other locations across the market to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pickup, drive-through, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide caring, empathetic service to patients in person, at pickup and drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Offer counseling, field medical questions, and obtain relevant patient medical-history information when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, seek feedback, and develop clinical and technical knowledge to better assist patients.
  • Remain flexible for scheduling and business needs and travel voluntarily to stores in the market for shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
  • Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document applicable patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
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