Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Parkersburg, WV

13d•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduate program gives foreign pharmacy graduates who have passed the FPGEE and TOEFL the opportunity to complete required US internship hours and apply their pharmacy education in retail practice. Under the direction of a preceptor, interns complete a mixed-modality learning plan, hands-on training, Key Learning Experiences, and learning activities with district leaders to develop pharmacy practice, patient care, business, and leadership skills in preparation for a Pharmacist role. The internship must be completed within 18 months, and required pharmacist licensure exams and processes must be completed within 120 days after the required internship hours are finished. In CVS retail pharmacies, the intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring patient service. The role follows standard operating procedures and pharmacy workflow, and develops effective communication, empathy, and teamwork. Interns may support additional patient health care services and immunizations where permitted by law and supported by required training and certification. This is a full-time position eligible for a comprehensive benefits package, subject to eligibility.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning CVS’s US Non-Accredited Foreign Graduate Training Program.
FPGEC certification.
Pharmacist licensure in the state where the position is based within 120 days of completing US intern hours; failure to complete internship hours within 18 months or obtain licensure as prescribed results in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to complete required training within the designated timeframe.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy to ensure patient safety.
Customer-service and team-orientation skills, including helping people in a friendly manner and noticing and appropriately responding to patient reactions.
Verbal and written communication skills for interacting with patients and colleagues, including active listening.
Mathematical reasoning skills for prescription-related calculations, such as quantities, days’ supply, and bottle counts.
Problem-resolution skills, including identifying challenging interactions and selecting an appropriate course of action.
Ability to meet the stated physical demands, including occasional lifting or exerting up to 20 pounds and frequent lifting or exerting up to 10 pounds.
Ability to accurately convey detailed spoken instructions and receive detailed information orally.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
Provide positive patient experiences through empathetic, personalized service in person and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing of offsite clinics, where lawful and supported by required training and certification.
Where permissible, complete additional licensure and training for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the pharmacist on duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document patient information.
Meet regular and predictable attendance expectations, including nights and weekends, and complete required training within the designated timeframe.
Perform physical tasks including standing and remaining mobile for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and visually inspecting or transcribing information.