Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Baltimore, MD

4d•$30 - $42

About The Position

CVS Health’s US Non-Accredited Foreign Graduate program provides foreign pharmacy graduates with practical experience and structured development as they prepare for a Pharmacist role. After passing the FPGEE and TOEFL, participants complete required US internship hours while applying their pharmacy-school learning in real-world practice. Under a preceptor’s direction, they follow a mixed-modality learning plan and develop pharmacy practice, patient-care, business, and leadership skills through hands-on experience, training, Key Learning Experiences, and time with district leaders. Participants must complete their internship within 18 months and be prepared to complete and pass required pharmacist licensure exams and processes within 120 days after completing the internship hours. The role supports pharmacy operations and patient care by helping ensure prescriptions are filled promptly, safely, and accurately, and by providing caring service. Interns learn to work as part of the pharmacy team through consistent use of standard operating procedures, best practices, and effective communication. They are expected to demonstrate empathy, contribute to a safe and inclusive culture, respond to business and scheduling needs, and travel to other market stores when needed. Where permitted by law and supported by required training and certification, interns may provide additional patient health services, including immunizations and point-of-care testing, and may staff offsite clinics. Where permitted, they may also complete requirements for Technician Immunizer status and support vaccine preparation and administration.

Requirements

Be a graduate of a non-US-accredited college or school of pharmacy before beginning CVS’s US Non-Accredited Foreign Graduate Training Program.
Hold FPGEC certification.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US intern hours; failure to complete required intern hours within 18 months or obtain licensure as prescribed results in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Complete required training within the designated timeframe.
Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
Confirm prescription information and label accuracy to ensure patient safety.
Provide friendly assistance, recognize patients’ reactions, and respond appropriately.
Use and understand verbal and written communication with patients and colleagues, and apply active listening.
Use mathematics to solve dispensing-related problems, such as calculating tablet quantities and days’ supply.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the role’s physical demands, including extended periods upright, handling and lifting items, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.

Nice To Haves

At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to become immunization certified; once state regulations are met, graduates should strive to provide patient immunizations.
Ability to work in the home store and other locations across the market to meet business needs.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
Provide positive patient experiences through empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient problems.
Offer counseling, address medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, contribute to a safe and inclusive team dynamic, and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted and appropriately trained and certified.
Where permissible, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
Where permissible, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor and respond to adverse reactions and report events according to public health requirements.
Review and collect patient information and track and document information for applicable patients.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.