Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Robbinsdale, MN

20d•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduate program provides eligible foreign pharmacy graduates with required U.S. internship hours and practical experience in preparation for a Pharmacist role. After passing the FPGEE and TOEFL, participants follow a mixed-modality learning plan under the direction of a preceptor, supported by hands-on experience, a training roadmap, Key Learning Experiences, and time with district leaders. Participants are expected to complete their internship within 18 months and complete the required pharmacist licensure exams and processes within 120 days after finishing their U.S. internship hours. Failure to meet these requirements may result in separation of employment. In CVS retail pharmacies, the intern supports pharmacy operations and patient care while developing pharmacy practice, business, and leadership skills. The role includes helping ensure prescriptions are filled promptly, safely, and accurately; following standard operating procedures and pharmacy workflows; providing caring service; and contributing to a safe, inclusive team culture. Under appropriate supervision and as permitted by law, the intern may assist with counseling, prescription processing, immunizations, point-of-care testing, and other patient health services. The role requires compliance with applicable laws, regulations, professional standards, ethical principles, and CVS policies. This full-time position is eligible for a comprehensive benefits package, subject to eligibility. The stated pay range is $30.00–$42.00.

Requirements

Foreign graduate of a non-U.S.-accredited college or school of pharmacy before beginning CVS’s US Non-Accredited Foreign Graduate Training Program.
FPGEC certification.
Pharmacist licensure in the state where the position is based within 120 days of completing U.S. intern hours.
Complete required U.S. internship hours within 18 months.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy to support patient safety.
Friendly customer service and team orientation, including recognizing and responding appropriately to patients’ reactions.
Verbal and written communication skills for interacting with patients and colleagues, including active listening.
Mathematical reasoning to perform calculations such as tablet quantities, days’ supply, and bottle counts.
Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend to move items; and perform tasks requiring close visual acuity.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
Ability to communicate spoken information and receive detailed oral instructions accurately.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and strive to provide patient immunizations once state regulations are met.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
Provide empathetic, personalized service to patients in person and over the phone; offer immunizations and other services where appropriate, and resolve or escalate patient problems.
Under the direct supervision of a licensed pharmacist and when appropriate, offer counseling, field medical questions, and collect information about patients’ medical histories.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
Where permissible, complete licensing and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the pharmacist on duty, monitor and respond to adverse reactions, report events as required, and review, collect, track, and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.