Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Chico, CA

13d

About The Position

The International Pharmacy Intern role is for a foreign graduate of a non-US-accredited pharmacy school who has passed the FPGEE and TOEFL and is eligible to complete required US internship hours. Under the direct supervision of a licensed pharmacist, the intern contributes to a safe and effective retail pharmacy environment and provides patient-centered service while developing the knowledge, skills, and abilities needed for pharmacist licensure. The role includes a mixed-modality learning plan and curated learning experience. Interns must complete their US internship within 18 months and are expected to complete and pass required pharmacist licensure exams and processes within 120 days after completing the required internship hours. Duties span customer service, pharmacy operations, regulatory compliance, quality assurance, inventory and workflow management, and support of patient care programs. The role excludes final prescription verification. The intern supports pharmacy leadership and staff, helps coordinate training and development, and contributes to a collaborative team culture. The position requires regular and predictable attendance, including nights and weekends, completion of required training and licensure within applicable guidelines, and the ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and negligible force regularly, including overhead lifting.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Successful completion of the FPGEE and TOEFL to be eligible to apply for the role.
High school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
Active pharmacy intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing required US internship hours.
Complete required US internship hours within 18 months.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete assigned tasks and required training and obtain required licensure within guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and negligible force regularly, including overhead lifting.

Nice To Haves

Eligibility to immunize.
Three to five years of prior relevant work experience is preferred.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Once state regulations are met, willingness and ability to immunize, an essential pharmacist function.

Responsibilities

Greet customers courteously and professionally in the store and at the drive-through; address questions and concerns, answer calls, and seek assistance or solutions when needed.
Create personalized customer interactions and remove obstacles to make customer experiences easier.
Perform approved register transactions, including cash, check, and charge transactions, and bag merchandise.
Protect customer and patient confidentiality, comply with HIPAA and company standards, and follow applicable federal and state laws, regulations, policies, and procedures.
Process prescriptions, including interpreting SIG codes, selecting products, counting and measuring drugs, handling containers, and labeling prescriptions.
Resolve third-party rejections, complete manual claim forms, and perform prescription pick-up procedures according to policy.
Access, enter, and retrieve information using the pharmacy workstation.
Maintain inventory and replenishment according to policy and reports, and assist with putting away drug orders except CII drugs, as permitted by law.
Provide additional health services as allowed by state regulation, certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist in dispensing medications, reviewing prescriptions, and monitoring compliance; provide counseling only under the direct supervision of a licensed pharmacist.
Offer counseling and refer customers to the pharmacist when needed; handle medical questions when appropriate and communicate with healthcare professionals to support patient care.
When applicable, obtain relevant customer medical-history information to support appropriate advice.
Support pharmacy management in motivating, inspiring, and developing pharmacy support staff, balancing assignments, and addressing development opportunities and knowledge gaps.
Identify business opportunities and solutions to improve pharmacy growth and performance, and help the team achieve specified goals.
Adapt plans to changing conditions in a community healthcare setting and collaborate to improve outcomes.
Communicate with field management and corporate personnel as needed and participate in required store operational meetings.
Help maintain a clean, organized, professional pharmacy department and support scheduling activities based on business needs and workflow.
Coordinate or implement training and development for pharmacy support staff, recognize colleagues, and celebrate successes.
Complete all required training programs and obtain required licensure within applicable guidelines.