Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Grand Prairie, TX

15d•$30 - $42•Onsite

About The Position

The International Pharmacy Intern role is for a graduate of a non-US-accredited pharmacy school who has passed the FPGEE and TOEFL and is eligible to complete required US internship hours. Under the direct supervision of a licensed pharmacist, the intern supports a safe and effective retail pharmacy environment and develops knowledge and skills in patient care, pharmacy practice, practice management, leadership, and education. The learning plan includes curated, mixed-modality experiences. Required US internship hours must be completed within 18 months, and pharmacist licensure exams and processes must be completed within 120 days after those hours are completed. The intern supports patient safety, professional practice, regulatory compliance, quality assurance, customer service, inventory management, and pharmacy workflow, excluding final prescription verification. The role also supports patient care programs and pharmacy operations while demonstrating empathy, adapting to a changing community healthcare setting, collaborating with colleagues, and helping improve pharmacy outcomes. The role includes serving customers in the store and at the drive-through, processing prescriptions and claims, maintaining inventory, supporting the supervising pharmacist, and providing permitted health services under applicable state regulations and direction from pharmacy leadership. Counseling-related duties are performed under the direct supervision of a licensed pharmacist. The intern also supports staff training, pharmacy organization, scheduling activities, team engagement, and required operational meetings.

Requirements

High school diploma or GED.
Doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
Active Pharmacy Intern license in the state where the district is located.
Graduate of a non-US-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Pass the FPGEE and TOEFL to be eligible to apply for the role.
Complete required US internship hours within 18 months.
Obtain pharmacist licensure in the state where the position is based within 120 days after completing US intern hours; failure to meet the stated internship or licensure requirements results in removal from the role and separation of employment.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training and obtain required licensure within guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
Required prior relevant work experience: 0 to 3 years.

Nice To Haves

Eligibility to immunize.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Once state regulations are met, ability and readiness to immunize, which is identified as an essential pharmacist function.
Preferred prior relevant work experience: 3 to 5 years.

Responsibilities

Greet customers professionally in the store and at the drive-through, answer questions, respond to telephone calls, and seek solutions that improve customer satisfaction.
Perform approved register transactions and create personalized, helpful customer experiences.
Protect customer and patient confidentiality in accordance with HIPAA and company standards, and comply with applicable laws, regulations, CVS policies, and standard operating procedures.
Meet applicable state and federal licensure requirements within the required timeframe.
Follow CVS pharmacy workflow and process prescriptions, including interpreting SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
Resolve third-party rejections and complete manual claim forms.
Perform prescription pick-up procedures in accordance with CVS policies and procedures.
Access, enter, and retrieve information using the workstation.
Maintain inventory and replenishment, follow inventory-management procedures, and help put away drug orders as permitted by law, excluding CII orders.
Deliver additional healthcare services as allowed by state regulation, individual certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist with dispensing drugs, prescription review, and compliance monitoring.
Under direct pharmacist supervision, offer counseling and refer customers to the pharmacist when needed; field appropriate medical questions and communicate with healthcare professionals.
When applicable, obtain relevant medical history to support appropriate medical advice and develop pharmacist duties as permitted by law.
Communicate with field management and corporate as needed and participate in required store operational meetings.
Help maintain a clean, organized, professional pharmacy department and support scheduling based on business needs and workflow.
Coordinate or implement training and development for Pharmacy Support Staff, recognize colleagues, and celebrate team success.
Support the Pharmacy Manager in motivating, developing, and assigning work to Pharmacy Support Staff in ways that use strengths and address development needs.
Identify business opportunities and solutions, help implement them, and lead the team toward specified goals.
Complete all required training programs and other duties as directed by a supervisor or manager.
Demonstrate empathy and compassion, adapt to change, collaborate with others, and help promote a caring and effective team culture.