International Parts Service Coordinator

OPEX • Moorestown, NJ

13d • $20 - $25 • Onsite

About The Position

OPEX Corporation is hiring a full-time International Parts Service Coordinator for its Parts department. The position involves creating and maintaining customer orders, responding to customer inquiries and concerns, conducting research, communicating with customers and OPEX employees, and performing other office duties. The schedule is Monday through Friday, with one of three shifts: 5:00 a.m.–1:30 p.m., 6:00 a.m.–2:30 p.m., or 7:00 a.m.–3:30 p.m. Occasional overtime may be required. The role is based in an office environment. The hourly pay range is $20–$25, based on experience.

Requirements

• High school degree or GED.
• Strong verbal and written communication skills.
• Strong customer-service attitude and consistently pleasant phone manners.
• Basic familiarity with common office programs, including Microsoft Windows, Outlook, Word, and Excel.
• Moderate typing skills, including 10-key.
• Ability to work as a team player and maintain a positive attitude.

Nice To Haves

• Oracle experience is a plus but is not required.
• Previous customer service experience is a strong plus.
• Previous experience creating and maintaining inventory orders in an ERP system.
• Ability to run reports and understanding of databases and spreadsheets are strongly preferred.

Responsibilities

• Review and manage customer purchase orders to ensure the information is appropriate.
• Enter and maintain customer orders in the Oracle ERP system.
• Communicate with internal and external customers by phone and email to support customer satisfaction.
• Maintain ASN information within customer portals.
• Consult with Accounting, Shipping, Field Service, Technical Support, and other departments to resolve customer inquiries.
• Maintain and run reports.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED