International Parts Service Coordinator

OPEX • Moorestown, NJ

12d • Onsite

About The Position

OPEX Corporation is seeking a full-time International Parts Service Coordinator for its Parts department. The role involves creating and maintaining orders, responding to customer inquiries and concerns, conducting research, communicating with customers and OPEX employees, and performing other office duties. The position is scheduled Monday through Friday for one of these shifts: 5:00 a.m.–1:30 p.m., 6:00 a.m.–2:30 p.m., or 7:00 a.m.–3:30 p.m. Occasional overtime may be required. The hourly pay range is $20–$25, based on experience.

Requirements

• High school degree or GED.
• Strong verbal and written communication skills.
• Excellent customer service attitude and consistently pleasant phone manners.
• Basic familiarity with common office programs, including Microsoft Windows, Outlook, Word, and Excel.
• Moderate typing skills, including 10-key.
• Ability to create and maintain inventory orders within an ERP system.
• Ability to run reports and understand databases and spreadsheets.
• Ability to work as a team player and maintain a positive attitude.

Nice To Haves

• Oracle experience is a plus but is not required.
• Previous customer service experience is a strong plus.
• Experience creating and maintaining inventory orders within an ERP system.
• Ability to run reports and understanding of databases and spreadsheets are strongly preferred.

Responsibilities

• Review and manage customer purchase orders to ensure they contain appropriate information.
• Enter and maintain customer orders in the Oracle ERP System.
• Engage with internal and external customers by phone and email to ensure customer satisfaction.
• Maintain ASNs within customer portals.
• Communicate and consult with Accounting, Shipping, Field Service, and Technical Support to find appropriate solutions to customer inquiries.
• Maintain and run reports.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED