International Logistics Specialist

OraSure Technologies • Bethlehem, PA

3d • Hybrid

About The Position

The International Logistics Specialist is responsible for coordinating international logistics from customer order entry through final shipment to customer. This role involves preparing Proforma invoices, securing rate quotes, monitoring and expediting orders, preparing international shipping documentation, and ensuring compliance with Letters of Credit when applicable. The specialist will also assist with customs clearance issues, duty and tax analysis, and other international trade compliance activities. The ideal candidate will possess subject matter expertise in global trade regulations and experience with customs operations.

Requirements

• A reliable and high-speed internet connection is necessary for seamless communication while working remotely.
• Well-developed knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Familiarity with SharePoint, OneDrive, and Teams.
• Proficient in freight forwarding software and logistics management systems.
• Ability to effectively communicate complex information to different audiences, both written and verbally, and collaborate effectively within a team.
• Strong understanding of international trade regulations and customs procedures.
• Proficient in preparing international shipping documentation.
• Knowledge of customs clearance procedures and duty/tax analysis.
• In depth technical knowledge of global Trade Compliance principles (customs valuation, incoterms, license and permits, country of origin, HTS classifications, duty optimization / Free Trade Agreements, export controls and sanctions etc.)
• Strong attention to detail and compliance with shipping regulations.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical, organizational, and problem-solving skills.
• Bachelor's degree in Logistics, International Business, or a related field.
• Minimum of 3-5 years of experience in international logistics or a related field.

Nice To Haves

• SAP Knowledge preferred.

Responsibilities

• Coordinate international logistics from customer order entry through final shipment to customer.
• Prepare Proforma invoices and secure rate quotes for shipments based on OraSure freight contracts.
• Monitor and expedite orders from manufacturing through final delivery to the customer.
• Prepare and/or coordinate preparation of international shipping documentation and ensure compliance with the Letter of Credit when applicable.
• Assist with customs clearance issues, duty and tax analysis, and other activities associated with international trade compliance as requested.
• Verify required terms of sale including Incoterms.
• Ensure profitability while accommodating customer requests.
• Secure rate quotes from select carriers as required.
• Maintain a professional working relationship with carriers/partners.
• Compare and negotiate rates to determine cost-efficiency, competitiveness, and quality of service.
• Create Proforma invoices that are linked to payment process(es) and to secure official PO.
• Enter all relevant Sales Order documentation into SAP.
• Coordinate product availability and storage with Production/Planning.
• Prepare or coordinate preparation of import/export documentation including but not limited to: Shipper's Letter of Instruction, Commercial Invoice, Packing List, Certificate of Origin, AES Filing, Certificate of Analysis, Pre-Shipment Inspection and Sampling as required, Letter of Credit, Bill of Lading, Declaration of Conformity, Letter of Export and other unique requirements that are country-specific (i.e. ISO Certificate, GMP Certificate, Manufacturer’s Declaration etc.).
• Track all in process shipments to the end destination.
• Serve as the primary point of contact for customers, facilitating order placement, addressing inquiries, and proactively managing shipments to ensure on-time delivery and customer satisfaction.
• Work with freight forwarders, carriers, customs brokers, and other third parties such as inspection agencies to coordinate customer shipments and to provide contingency plans when/if needed.
• Assign Harmonized Tariff Schedule (HTS) codes based on customs regulations and product data.
• Facilitate and track international shipments between manufacturing and final delivery to customer.
• Assist with duty and tax analysis as requested.
• Resolve customs clearance issues by working with carriers and brokers.
• Assist with any regulatory requirements as requested by customers.
• Fulfill promotional marketing requests from Sales & Marketing.
• Maintain account management of major customer accounts.
• Assist with audits as needed.

Benefits

• Tiered Medical PPO, EPO, Vision and Dental coverage
• Disability and Life Insurance Benefits
• Generous 401K plan and company-matching contributions
• Highly competitive paid time-off
• Maternity Leave and Parental Leave Coverage
• Employee Referral Program – you may be eligible for a cash bonus if your referrals are hired
• Employee Assistance Program
• Employee Service Recognition
• Job-related Training Programs
• Ability to participate in Teams, Committees, Events and Clubs
• Depending on the role you may be eligible to work in a hybrid environment or fully remotely
• Free Onsite Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level