International Logistics Manager

SOLO World Partners•Riverview, MI

About The Position

The International Logistics Manager manages the Mexico logistics team and works alongside the team to coordinate international transportation. The role works directly with carriers, freight forwarders, customers, and internal departments to arrange shipments, resolve delivery issues, control freight costs, and support timely shipment execution in coordination with material planning and trade compliance teams. The position operates with a high level of independence and requires sound judgment in prioritizing work, resolving issues, coordinating across functions, and escalating risks appropriately. Responsibilities may be adjusted periodically to reflect changing company needs. Full professional proficiency in written and spoken English and Spanish is required.

Requirements

  • Bachelor’s degree in International Business, Foreign Trade (Comercio Exterior), Supply Chain Management, or Logistics.
  • 5+ years of international logistics experience, including at least 3 years managing trade operations in a Mexico manufacturing/maquiladora environment, clearly demonstrated on the résumé.
  • Full professional bilingual proficiency in English and Spanish, written and spoken.
  • Experience supervising others.
  • Working knowledge of international transportation, freight costs, and shipment documentation.
  • Strong organization, communication, problem-solving, and follow-through.
  • Experience using ERP systems and dashboards.
  • Experience with inventory visibility, exception resolution, and customer/supplier communication in warehousing/logistics.
  • Customer-focused, solutions-oriented communication and issue resolution.
  • Strong organization, prioritization, and follow-through in a fast-changing environment.
  • High attention to detail and documentation quality.
  • Working knowledge of warehouse workflows and WMS transactions; ability to interpret inventory movement records.

Responsibilities

  • Plan and coordinate international shipments with the logistics team, including transportation arrangements, tracking, and delivery follow-up.
  • Manage team priorities and workloads, provide coaching and performance feedback, and participate in daily logistics activities.
  • Work with carriers, freight forwarders, and customers to confirm arrangements, communicate shipment status, and address documentation needs, including following up with carriers on Carta Porte documentation.
  • Obtain and compare freight quotes, review carrier charges and service terms, and recommend rates, carriers, routes, or service changes for approval.
  • Resolve shipment delays and transportation issues, coordinate approved alternatives, and escalate concerns when needed.
  • Coordinate shipment timing and documentation with material planning, customs brokerage, and trade compliance teams, including gathering shipment information needed for pedimentos and electronic value declarations (MVE).
  • Support teams responsible for IMMEX and Anexo 24 and 30 by providing logistics records, helping investigate shipment discrepancies, and following up on items assigned to the logistics team.
  • Provide transportation invoices, shipment histories, delivery confirmations, and other logistics records for compliance reviews or customs inquiries under the direction of responsible trade compliance personnel.
  • Use the company’s ERP system and dashboards to monitor shipments, freight costs, and team performance and identify opportunities for improvement.

Benefits

  • BCBS health coverage
  • Employer-paid dental insurance
  • Employer-paid vision insurance
  • Employer-paid long-term disability insurance
  • Employer-paid life insurance
  • Competitive vacation packages
  • Several paid holidays
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