International Logistics Specialist

OraSure Technologies Inc.•Bethlehem, PA

5d•Hybrid

About The Position

OraSure Technologies Inc. (OTI) empowers the global community to improve health and wellness by providing access to accurate, essential information. Our ability to positively affect change is powered by the innovative tools and diagnostics we deliver to the market. Together with its wholly owned subsidiaries, OTI provides its customers with end-to-end solutions. It’s first-to-market, innovative products include rapid tests for the detection of antibodies to HIV and Hepatitis C (HCV) on the OraQuick® platform; sample self-collection and stabilization products for molecular applications; and oral fluid laboratory tests for detecting various drugs of abuse. Here at the OTI our innovative sampling tools and diagnostics unlock access to accurate, essential information that advances global health and well-being. Our products include molecular sampling kits for the genome and microbiome, and rapid diagnostics for infectious disease.

Requirements

A reliable and high-speed internet connection is necessary for seamless communication while working remotely.
Well-developed knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint). Familiarity with SharePoint, OneDrive, and Teams.
Proficient in freight forwarding software and logistics management systems.
Ability to effectively communicate complex information to different audiences, both written and verbally, and collaborate effectively within a team.
Strong understanding of international trade regulations and customs procedures.
Proficient in preparing international shipping documentation.
Knowledge of customs clearance procedures and duty/tax analysis.
In depth technical knowledge of global Trade Compliance principles (customs valuation, incoterms, license and permits, country of origin, HTS classifications, duty optimization / Free Trade Agreements, export controls and sanctions etc.)
Strong attention to detail and compliance with shipping regulations.
Ability to work independently and as part of a team in a fast-paced environment.
Strong analytical, organizational, and problem-solving skills.
Bachelor's degree in Logistics, International Business, or a related field.
Minimum of 3-5 years of experience in international logistics or a related field.

Nice To Haves

SAP Knowledge preferred.

Responsibilities

Coordinating international logistics from customer order entry through final shipment to customer.
Preparing Proforma invoices and securing rate quotes for shipments based on OraSure freight contracts.
Monitoring and expediting orders from manufacturing through final delivery to the customer.
Preparing and/or coordinating preparation of international shipping documentation and ensuring compliance with the Letter of Credit when applicable.
Assisting with customs clearance issues, duty and tax analysis, and other activities associated with international trade compliance as requested.
Verifying required terms of sale including Incoterms.
Ensuring profitability while accommodating customer requests.
Securing rate quotes from select carriers as required.
Maintaining a professional working relationship (not strictly transactional) with carriers/partners.
Comparing and negotiating rates to determine cost-efficiency, competitiveness, and quality of service.
Creating Proforma invoices that are linked to payment process(es) and to secure official PO.
Entering all relevant Sales Order documentation into SAP.
Coordinating product availability and storage with Production/Planning.
Preparing or coordinating preparation of import/export documentation including but not limited to: Shipper's Letter of Instruction, Commercial Invoice, Packing List, Certificate of Origin, AES Filing, Certificate of Analysis, Pre-Shipment Inspection and Sampling as required, Letter of Credit, Bill of Lading, Declaration of Conformity, Letter of Export and other unique requirements that are country-specific (i.e. ISO Certificate, GMP Certificate, Manufacturer’s Declaration etc.).
Tracking all in process shipments to the end destination.
Serving as the primary point of contact for customers, facilitating order placement, addressing inquiries, and proactively managing shipments to ensure on-time delivery and customer satisfaction.
Working with freight forwarders, carriers, customs brokers, and other third parties such as inspection agencies to coordinate customer shipments and to provide contingency plans when/if needed.
Assigning Harmonized Tariff Schedule (HTS) codes based on customs regulations and product data.
Facilitating and tracking international shipments between manufacturing and final delivery to customer.
Assisting with duty and tax analysis as requested.
Resolving customs clearance issues by working with carriers and brokers.
Assisting with any regulatory requirements as requested by customers.
Performing additional duties to assist logistics and customer care as requested.
Includes conflict resolution, coordination with production and sales team to accommodate customer requests for availability, aligning with sales forecasts on quarterly and other date-specific goals for the department and the organization as a whole.
Fulfilling promotional marketing requests from Sales & Marketing.
Maintaining account management of major customer accounts.
Assisting with audits as needed.

Benefits

Tiered Medical PPO, EPO, Vision and Dental coverage
Disability and Life Insurance Benefits
Generous 401K plan and company-matching contributions
Highly competitive paid time-off
Maternity Leave and Parental Leave Coverage
Employee Referral Program – you may be eligible for a cash bonus if your referrals are hired
Employee Assistance Program
Employee Service Recognition
Job-related Training Programs
Ability to participate in Teams, Committees, Events and Clubs
Depending on the role you may be eligible to work in a hybrid environment or fully remotely
Free Onsite Parking