International Logistics Coordinator

Uber Freight•Frisco, TX

3d•Hybrid

About The Position

The International Logistics Coordinator is responsible for coordinating international ocean and air shipment bookings, entering accurate shipment details into transportation management software, tracking shipments, recording shipment financial entries, communicating with international customers, and supporting the international account management team. The role requires ownership of the partnership with that team in a fast-paced international logistics environment. The position is based in Uber Freight’s Frisco, Texas office and follows a hybrid schedule of three days onsite and two days remote after an initial 90-day introductory period. Standard department hours are Monday through Friday, 8:00 AM to 5:00 PM.

Requirements

High school diploma or GED equivalent.
1–2 years of related experience.

Nice To Haves

College degree in business, logistics, or another related field.
Experience in customer service logistics support for international account management.
Intermediate knowledge of export and import processes.
Basic knowledge of Microsoft Office software.

Responsibilities

Request international ocean and air booking details from carriers and providers.
Create shipments and accurately enter shipment and booking data into global transportation management software.
Coordinate service requirements and standards with vendors and supply chain partners.
Communicate service issues to customers or management through email, messaging, or phone calls.
Monitor and update shipment status information.
Enter shipment financial details, including carrier costs and customer fees, into operating software, and post payments and invoices.
Ensure operational compliance with U.S. regulatory requirements for export and import shipments; specific instructions are provided through in-role training.
Maintain international customer profiles and relevant customer information.
Analyze customer data for reporting or quarterly business reviews.
Cross-train with team members for continuous education and advancement opportunities.
Process and audit freight invoices against agreed rates to ensure accurate, timely payment and resolution of billing discrepancies.
Perform standard financial and account audits to maintain internal controls, verify line-item accuracy, and support monthly financial reporting.
Reconcile carrier statements against internal shipment and financial records to ensure accurate ledger balances and resolve outstanding vendor balances.

Benefits

Company-sponsored health plan for eligible U.S. employees working more than 30 hours per week.
Dental and vision benefits.
401(k) match.
Financial and mental wellness benefits.
Parental leave.
Short- and long-term disability coverage.
Life insurance.
Eligible U.S.-based employees may qualify for a performance or sales incentive bonus program.
Eligible employees may participate in Uber Freight equity awards.
Other types of compensation may be available depending on the role.