International Logistics Supervisor

MillerKnoll•Yaphank, NY

2d•$70,000 - $80,000

About The Position

With minimal supervision, the International Logistics Supervisor handles inbound and outbound logistics for domestic and international shipments. The position oversees Logistics coordinators and their work, trains department personnel, and manages human-resources responsibilities for direct reports, including hiring, discipline, and check-ins. It coordinates domestic and international freight, supports internal departments and clients, resolves escalated shipment issues, reviews logistics costs, and conducts analyses and reporting to support optimization and cost savings. The role reports to the Senior Director, Fulfillment and has direct reports.

Requirements

High school degree required.
Knowledge of international shipping logistics required.
Knowledge of domestic shipping logistics required.
Proficiency in Microsoft Outlook, Word, Excel, and Adobe PDF.
Good interpersonal skills.
Ability to communicate clearly and precisely, verbally and in writing.
Accuracy, thoroughness, and neatness.
Ability to work independently with minimal supervision.

Nice To Haves

Business school or college degree preferred.
Prior supervisory experience preferred but not required.
Experience with UPS WorldShip and FedEx Ship Manager.
Working knowledge of the OzLink quote system and Descartes Customs application.
Experience with drop shipping from domestic and international sources.

Responsibilities

Produce shipping documentation, track shipments, and communicate with freight forwarders and customs brokers.
Oversee Logistics coordinators and the work they produce.
Train Logistics Department personnel.
Handle HR responsibilities for direct reports, including hiring, discipline, and check-ins.
Ensure documentation provided to freight forwarders is accurate and complete.
Prepare freight quotes for all types of freight.
Coordinate ocean and air import and export shipments, and arrange LTL and FTL shipments.
Coordinate weekly consolidations from the warehouse to key customers and support the Sales Support team.
Review, log, and approve freight invoices; reconcile logistics cost invoices.
Assist departments with coordinating delivery of MRO.
Serve as the key point of contact for escalated issues.
Respond to JIRA tickets within the applicable SLA.
Follow up on and resolve international and domestic shipment issues.
Oversee and troubleshoot UPS and FedEx ship stations.
Conduct analyses for logistics optimization and cost-saving efforts.
Prepare and maintain reports.
Perform additional duties as assigned.