Internal Service Advisor

Friendly Chevrolet (TX) • Dallas, TX

9h • $60,000 - $80,000 • Onsite

About The Position

Friendly Chevrolet in Dallas, Texas, is hiring an Internal Service Advisor to coordinate the inspection, servicing, reconditioning, and preparation of used vehicle inventory so vehicles are ready for sale and delivery in a timely manner. The role manages multiple priorities, maintains accurate repair records, and communicates with the Sales, Service, Parts, Detail, and Body Shop Departments. The position is described as critical to daily dealership operations and calls for a professional, accountable team player.

Requirements

• A strong desire to provide excellent customer service, both internally and externally.
• Excellent verbal and written communication skills.
• Exceptional organizational and time-management skills.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Strong attention to detail and consistent follow-through.
• Ability to meet established goals, deadlines, and performance expectations.
• Basic computer proficiency and ability to learn dealership management systems.
• Genuine desire for professional growth and personal development.

Responsibilities

• Prepare, schedule, track, and close internal repair orders for used vehicle inspections, mechanical repairs, detailing, accessory installations, and other reconditioning.
• Coordinate and dispatch work to the appropriate Service, Detail, Parts, and Body Shop Departments.
• Maintain accurate records of vehicle status, work in progress, and expected completion times.
• Ensure used vehicle inspections and servicing are completed within 72 hours of receiving the vehicle.
• Prioritize work to accommodate spot deliveries and the immediate needs of the Used Vehicle Department.
• Monitor repair progress, follow up on parts and approvals, and communicate potential delays to Sales Management.
• Verify that mechanical, cosmetic, and reconditioning work meets dealership quality standards before vehicles are released.
• Maintain an efficient workflow that minimizes vehicle downtime and maximizes department productivity.
• Establish and maintain positive working relationships with managers and employees throughout the dealership.

Benefits

• Competitive compensation with additional earning opportunities
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• Employee referral program
• Advancement opportunities
• Family-owned and operated for over 70 years
• Drug-free work environment
• Equal opportunity employer

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed