Internal Sales Rep - Medical Devices/HCT

Beltone • Fishers, IN

6d

About The Position

Beltone is seeking a motivated, people-oriented Hearing Care Technician to begin a career in hearing healthcare, with a defined path toward becoming a licensed Hearing Care Specialist. The role suits candidates with experience in sales, customer service, hospitality, or related fields who want to apply those skills in a clinical setting.

The position begins with assisting in patient care and hearing aid adjustments, providing hands-on experience to build technical and interpersonal skills. Beltone offers comprehensive training, mentorship, and support for licensing requirements, along with education and resources to help employees pursue a Hearing Care Specialist license.

Requirements

• High school diploma or equivalent.
• Prior experience in sales, customer service, hospitality, or a related field.
• Interest in pursuing a career in hearing care and commitment to the licensing pathway.
• Proficiency in Microsoft Office and general computer skills.
• Comfort interacting with patients, upselling, and guiding them toward products and services suited to their needs.
• Strong customer-service orientation and ability to build rapport with clients.
• Strong organizational skills and attention to detail for managing patient files, ordering supplies, and assisting with accurate fittings and adjustments.
• Ability to collaborate with the Hearing Care Specialist and clinic staff.
• Ability to troubleshoot patient concerns and resolve hearing-device issues.

Nice To Haves

• Previous experience in a healthcare or patient-focused role.
• Ability to manage a fast-paced environment with a friendly and professional demeanor.

Responsibilities

• Conduct patient screenings and ear impressions, and perform hearing aid fittings.
• Assist with hearing aid adjustments, troubleshooting, and repairs.
• Provide personalized care and instructions on hearing aid use.
• Support sales and patient follow-up to build and maintain patient relationships.
• Collaborate with the Hearing Care Specialist to meet patient needs and follow treatment plans.
• Maintain patient records and handle administrative tasks related to patient care.

Benefits

• Comprehensive training, mentorship, and support for licensing requirements.
• Regular skill-building opportunities for career advancement.
• Health, dental, and vision insurance.
• 401(k).
• Paid time off.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED