Internal Sales Rep - Medical Devices/HCT
About The Position
Beltone is seeking a motivated, people-oriented Hearing Care Technician to work in hearing healthcare. This role offers a pathway toward becoming a licensed Hearing Care Specialist, with comprehensive training, mentorship, and support for licensing requirements. The technician begins by assisting with patient care and hearing aid adjustments, gaining hands-on technical and interpersonal experience, and receives education and resources to pursue a Hearing Care Specialist license. The position combines patient care, hearing-device support, sales, and administrative work. The technician works with the Hearing Care Specialist and clinic staff to address patient needs and support treatment plans.
Requirements
- High school diploma or equivalent.
- Prior experience in sales, customer service, hospitality, or a related field.
- Interest in pursuing a career in hearing care and commitment to the licensing pathway.
- Proficiency in Microsoft Office and general computer skills.
- Comfort interacting with patients, upselling, and guiding them toward products and services suited to their needs.
- Dedication to creating positive patient experiences and building rapport.
- Strong organizational skills and attention to detail for managing patient files, ordering supplies, and assisting with accurate fittings and adjustments.
- Ability to collaborate with the Hearing Care Specialist and clinic staff.
- Ability to troubleshoot patient concerns and resolve hearing-device issues.
Nice To Haves
- Previous experience in a healthcare or patient-focused role.
- Ability to manage a fast-paced environment with a friendly and professional demeanor.
Responsibilities
- Conduct patient screenings, ear impressions, and hearing aid fittings.
- Assist with hearing aid adjustments, troubleshooting, and repairs.
- Provide personalized care and instructions on hearing aid use.
- Support sales and patient follow-up to build and maintain patient relationships.
- Collaborate with the Hearing Care Specialist to meet patient needs and follow treatment plans.
- Maintain patient records and manage administrative tasks related to patient care.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Employee discounts
- Comprehensive training, mentorship, and support for licensing requirements
- Regular skill-building opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
