4705566 Internal Manager in Training
About The Position
The Internal Manager in Training role prepares the employee to perform the duties and responsibilities of a Store Manager. The role involves leading and training employees, maintaining site standards and customer service, managing operations and financial performance, and ensuring effective communication and safety. Work is primarily indoors, with some outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage. The employee may occasionally encounter cold temperatures in walk-in coolers or freezers and occasional noise. The role requires working with minimal direction and serving as an effective manager, supervisor, and leader.
Requirements
- High school diploma or GED preferred.
- Retail sales experience preferred.
- Experience sufficient to perform the essential duties, responsibilities, and work under the described conditions.
- Ability to supervise and train employees in using equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
- Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
- Ability to use a computer or acquire the skills needed to use one at the site, including analyzing reports and managing inventory, cash, and counseling notices.
- Valid driver’s license and adequate transportation to and from the bank and corporate management meetings.
- Ability to communicate orally and in writing in English.
Nice To Haves
- High school diploma or GED.
- Experience in retail sales.
Responsibilities
- Recruit, hire, and train positive, enthusiastic employees to deliver excellent customer service.
- Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained according to Company standards.
- Maintain a professional and supportive image among subordinates and the supervisor.
- Schedule employees within Company guidelines to maximize customer service and maintain the site image.
- Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
- Build positive, professional relationships with suppliers.
- Promote excellent service and resolve customer complaints promptly and professionally.
- Promote and maintain a safe, positive public image in the neighboring community.
- Prepare timely written performance appraisals and provide appropriate performance feedback to employees.
- Train employees on customer service, site image, marketing execution, and safety procedures; promote safety awareness.
- Ensure employees receive proper and timely communication, and establish ongoing communication meetings with site employees and the Market Manager.
- Evaluate site needs and develop action plans to achieve objectives.
- Organize and maintain site files and manuals.
- Supervise employees to ensure required and requested reports are completed accurately and on time.
- Supervise employees to ensure merchandise is stocked, attractively displayed, and correctly priced.
- Ensure required employment-related posters and signs are accessible to employees.
- Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
- Budget and forecast P&L lines and understand and manage merchandise margins.
- Safeguard and account for money received and disbursed.
- Perform other financial analyses needed to maximize sales and net profits.
- Perform other duties as assigned or delegated by the supervisor.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
