Internal Legal Specialist

Encore Capital Group•Troy, MI

12d

About The Position

The Internal Legal Specialist (Garnishments) is an entry-level role on the PJR - Legal Operations team. The role supports operations by reviewing garnishment tasks and ensuring accounts are properly handled, made payable, and released. The successful candidate is detail-oriented, motivated, and comfortable working in a goal-driven environment. The position also supports maintaining an organized inventory, handling legal documentation, and improving operational workflows. Applicants must have current authorization to work in the United States on a full-time basis. Required language: English.

Requirements

High school diploma.
1–2 years of customer service or clerical experience.
Experience with data entry and Microsoft Office.
Strong attention to detail.
Excellent written and verbal communication skills.
Goal-oriented mentality.
English language proficiency.
Current authorization to work in the United States on a full-time basis.

Nice To Haves

2+ years of work experience in a financial services-related field.
System querying skills.
Proficiency with Microsoft Office, particularly Excel.

Responsibilities

Read, review, and file legal documents, including garnishments, releases, and turnover orders.
Review account-level details and execute assigned tasks for garnishment accounts accurately and within established timelines.
Maintain a clean and organized inventory by clearing backlogs and ensuring timely updates.
Monitor account quality and ensure compliance with internal standards.
Partner with operations leadership, team members, paralegals, and attorneys to meet monthly production goals.
Identify and resolve issues through problem-solving and collaboration.
Contribute to process improvement efforts and assist in writing Standard Operating Procedures (SOPs).
Perform other duties as assigned.

Benefits

Competitive salary.
Monthly incentives or annual bonus eligibility.
Paid training and development programs, including MCM Academy, and opportunities for promotion from within.
Recognition through informal accolades and company-wide awards and prizes, including all-inclusive vacations.
Tuition assistance for degree programs or coursework related to the current or desired role.
Comprehensive healthcare plans and options.
Fitness membership reimbursements, Weight Watchers, and wellness rewards program.
Up to eight hours of paid time off each year for volunteering.
Volunteer grants and matching financial donations, up to US$2,500 per employee annually.
Retirement savings program.
Company-paid leave for a new arrival, new parent flex time, and child back-up care options.
Company-sponsored team-building events, including holiday celebrations and department outings.
Paid and floating holidays and generous paid time off.
Wellness and mental health initiatives.
Leadership training and skill-building opportunities.