Legal Specialist

SimPL Freight Solutions•Raleigh, NC

2h•Onsite

About The Position

At SimPL Freight Solutions, we simplify transportation for companies that move a lot of freight but don’t want the headache of managing it all themselves. We step in as their transportation team - coordinating shipments, managing carrier relationships, tracking performance, and improving how everything runs behind the scenes. Our customers range from large manufacturers to high-volume distributors across industries like automotive, building materials, food, and packaging. No matter the industry, the goal is the same: keep freight moving smoothly, efficiently, and without surprises. We pride ourselves on being proactive, responsive, and accountable - anticipating issues, communicating clearly, and continuously finding better ways to deliver results.

Requirements

Completion of an accredited Legal Assistant or Paralegal program, or at least two years of relevant experience in legal support, compliance, insurance, claims handling, or a related field.
Working knowledge of legal terminology and documentation, with the ability to research unfamiliar topics and summarize findings clearly.
Strong attention to detail, analytical skills, and the ability to evaluate information from multiple sources.
Excellent written and verbal communication skills, including professional communication during difficult conversations.
Strong organizational and time management skills, with the ability to manage multiple files and competing deadlines.
Sound judgment, practical problem-solving skills, and consistent follow-through; ability to work independently within assigned responsibilities and seek guidance when needed.
High level of integrity, discretion, and confidentiality when handling sensitive information.
Proficiency in Microsoft Outlook, Excel, and Word, and the ability to learn new systems.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment visas at this time.

Nice To Haves

Supporting contract review, legal research, compliance tracking, or legal records management.
Cargo claims, insurance, freight brokerage, or motor carrier operations.
Reviewing bills of lading, proofs of delivery, shipment records, and insurance documentation.

Responsibilities

Assist the Senior Legal Specialist with legal research and gather relevant information on transportation laws, regulations, contracts, and other assigned matters.
Assist with drafting, reviewing, and organizing contracts, agreements, correspondence, and other legal documents under the direction of the Senior Legal Specialist.
Maintain legal files, contract records, and databases; track key dates, renewals, outstanding requests, and follow-up items.
Support compliance monitoring, documentation, and reporting, and help maintain internal procedures and checklists.
Gather insurance documentation and assist with reviewing certificates, policy information, and coverage questions for review by the Senior Legal Specialist.
Coordinate information requests and communications with internal teams, external counsel, and other parties as directed.
Handle assigned cargo claims from initial notification through resolution and closure under the guidance of the Senior Legal Specialist.
Gather and review shipment records, claim forms, invoices, photographs, delivery documents, and other supporting evidence; investigate discrepancies and follow up on missing information.
Prepare and submit claim packages to carriers and, when applicable, insurance representatives; communicate with customers, carriers, adjusters, and internal teams regarding status and next steps.
Maintain accurate claim files, track deadlines, and document communications and follow-up activity.
Review claim responses and denials, assist with supporting responses, and coordinate approved settlements and payment follow-up.
Escalate disputed claims, coverage concerns, potential liability, and other significant issues to the Senior Legal Specialist for review and direction.
Help identify recurring claims patterns and opportunities to improve documentation and operational processes.