Internal Legal Specialist

Midland Credit Management, an Encore Capital Group Company•Troy, MI

13d

About The Position

The Internal Legal Specialist (Garnishments) is an entry-level role on the PJR - Legal Operations team. This detail-oriented position supports operations by reviewing garnishment tasks to ensure accounts are properly handled, made payable, and released. The specialist contributes to maintaining an organized inventory, processing legal documentation, and improving operational workflows in a goal-driven environment. Applicants must have current authorization to work in the United States on a full-time basis. English is required. The minimum education requirement is a high school diploma, with 1–2 years of customer service or clerical experience. The position calls for data-entry experience, strong Microsoft Office skills, attention to detail, written and verbal communication skills, and a goal-oriented mentality. Experience in financial services, system querying skills, and proficiency with Excel are preferred.

Requirements

High school diploma.
1–2 years of customer service or clerical experience.
Experience with data entry.
Strong Microsoft Office skills.
Strong attention to detail.
Excellent written and verbal communication skills.
Goal-oriented mentality.
English language proficiency.
Current authorization to work in the United States on a full-time basis.

Nice To Haves

2+ years of work experience in a financial services-related field.
System querying skills.
Proficiency with Microsoft Office, particularly Excel.

Responsibilities

Read, review, and file legal documents, including garnishments, releases, and turnover orders.
Review account-level details and complete assigned garnishment-account tasks accurately and within established timelines.
Maintain a clean and organized inventory by clearing backlogs and ensuring timely updates.
Monitor account quality and ensure compliance with internal standards.
Partner with operations leadership, team members, paralegals, and attorneys to meet monthly production goals.
Identify and resolve issues through problem-solving and collaboration.
Contribute to process improvement efforts and assist in writing Standard Operating Procedures (SOPs).
Perform other duties as assigned.

Benefits

Competitive salary and eligibility for monthly incentives or an annual bonus.
Paid training and development programs, including MCM Academy, and opportunities for career progression through a promote-from-within philosophy.
Recognition programs, company-wide awards, and prizes.
Tuition assistance for role-related or career-related education.
Comprehensive healthcare plans and options.
Fitness membership reimbursements, Weight Watchers, and wellness rewards.
Up to eight hours of paid time off annually for volunteering, plus volunteer grants and matching financial donations up to US$2,500 per employee annually.
Retirement savings program.
Company-paid leave for a new arrival, new-parent flex time, and child back-up care options.
Company-sponsored team-building events.
Paid and floating holidays and paid time off.
Wellness and mental health initiatives.
Leadership training and skill-building opportunities.
Promotion opportunities from within.