Internal Communication Specialist

Loma Linda • Loma Linda, CA

5h • $78,000 - $91,146

About The Position

The Internal Communication Specialist provides internal communication support for healthcare and university client programs and strategizes appropriate channels for client messages. The role works closely with the Internal Communications Manager to maintain consistent messaging and branding across internal channels and helps monitor content on screensavers, digital signage, the intranet, and other digital channels. The specialist scripts communications for employee newsletters, emails, the intranet, and other formats; partners with Marketing Account Executives on internal events, the Digital Experience team to improve the employee intranet experience, and the Design team on digital designs for internal communication channels. Other duties may be assigned as needed.

Loma Linda University Health is a Seventh-day Adventist, faith- and values-based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities. The institution identifies its mission as continuing the teaching and healing ministry of Jesus Christ and its core values as compassion, excellence, humility, integrity, justice, teamwork, and wholeness. It is an equal opportunity employer and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

• Bachelor’s degree in marketing, internal communication, public relations, or a related field is required; experience may be considered in lieu of a degree.
• At least two years of experience in marketing, internal communication, or public relations is required.
• Broad knowledge of quality, patient safety, performance improvement, regulatory requirements, medical staff structure, peer review, and legal aspects of care.
• Knowledge of data-driven quality, performance improvement, and patient safety programs using tools such as rapid cycle testing, Lean, and Six Sigma.
• Ability to use a computer, printer, and necessary software, including Word, Excel, Outlook, and PowerPoint, and to operate or troubleshoot basic office equipment.
• Ability to communicate professionally and effectively in English in person, in writing, and by telephone; read and write legibly.
• Ability to relate positively and professionally to others, collaborate, accept direction, remain calm and courteous under pressure, and work independently with minimal supervision.
• Ability to think critically, manage multiple assignments, organize and prioritize workload, solve problems, recall information accurately, and pay close attention to detail.
• Ability to distinguish colors as necessary, hear sufficiently for general conversation and workplace sounds, and see adequately to read computer screens and necessary documents.

Nice To Haves

• At least two years of experience in healthcare or higher education marketing, internal communication, or public relations.

Responsibilities

• Provide internal communication support for healthcare and university client programs.
• Strategize appropriate communication channels for client messages.
• Work with the Internal Communications Manager to ensure consistent messaging and branding across internal channels.
• Assist with monitoring content on screensavers, digital signage, the intranet, and other digital channels.
• Script communications for employee newsletters, emails, the intranet, and other formats.
• Partner with Marketing Account Executives on internal events.
• Partner with the Digital Experience team to improve the employee experience on the intranet.
• Partner with the Design team on digital designs for internal communication channels.
• Perform other duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level