Communication Specialist

Tower Health • West Reading, PA

8h

About The Position

The Emergency Department Communication Specialist performs secretarial and clerical tasks that support the daily functioning of the Emergency Department, providing exceptional customer service and supporting the ongoing process of patient care. The role works under the supervision of a professional facilitator and Emergency Department Unit Director and serves as the point person for consulting physicians and ED attendings regarding admissions, transfers, Cath. lab/MI activations, IR, and OR admissions. The specialist pages and answers physician consults, connects with facilities to complete patient transfers, and works closely with physician groups to ensure patients are dispositioned in a timely manner to the appropriate service.

Requirements

• High school diploma or GED, or relevant experience may be considered in lieu of education.

Nice To Haves

• Hospital experience preferred.

Responsibilities

• Perform secretarial and clerical tasks supporting the daily functioning of the Emergency Department.
• Provide exceptional customer service and support the ongoing process of patient care.
• Serve as the point person for consulting physicians and ED attendings for admissions, transfers, Cath. lab/MI activations, IR, and OR admissions.
• Page out and answer physician consults.
• Connect with facilities to complete patient transfers.
• Work closely with physician groups to ensure patients are dispositioned in a timely manner to the appropriate service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED