Communication Specialist

BBQ Holdings•Minnetonka, MN
•Hybrid

About The Position

The Communication Specialist helps facilitate internal communications across multiple BBQ Holdings brands. The role develops, edits, schedules, and distributes weekly messages to Franchise Owners and internal employees, working with cross-functional teams to gather input, streamline approvals, and align messaging. It also manages brand-specific dashboards, the company intranet, and shared communications inboxes to support clear and consistent communication throughout the organization. The position is hybrid, with an expectation of working in the BBQ Holdings office in Minnetonka, Minnesota, three days per week.

Requirements

  • Bachelor’s degree in Communications or a related field; experience may substitute for part of the preferred educational qualifications.
  • At least 2 years of related experience.
  • Effective written and verbal communication skills for interacting with people with differing levels of knowledge.
  • Demonstrated problem-solving and analytical skills.
  • Ability to manage internal relationships and address problems professionally and productively.
  • Ability to multitask, prioritize, and organize work to meet deadlines and handle multiple requests.
  • Self-motivated, with initiative to learn and the ability to address abstract and non-routine issues.
  • Ability to work in a team-oriented, collaborative environment.
  • Ability to work effectively in a fast-paced environment.

Nice To Haves

  • Restaurant or food service experience.
  • Experience in a franchise organization.

Responsibilities

  • Oversee development, scheduling, and distribution of multiple weekly company communications across internal channels.
  • Draft, proofread, and format communications, tailoring tone and messaging to different audiences and business objectives.
  • Work with cross-functional teams to gather input, incorporate feedback, obtain approvals, and distribute final communications on time.
  • Facilitate internal communication request workflows and improve content processes for efficient turnaround.
  • Maintain and update the company intranet so content remains current, accurate, organized, and engaging.
  • Manage and monitor dashboards across multiple brands, keeping information up to date.
  • Support virtual and in-person events, including webinar administration, logistics planning, and presentation material creation.
  • Coordinate event materials and run-of-show logistics.
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