Communication Specialist

BBQ Holdings , Inc.•Minnetonka, MN
•Hybrid

About The Position

The Communication Specialist helps facilitate internal communications across multiple BBQ Holdings brands. The role develops, edits, and distributes weekly messages to Franchise Owners and internal employees, working with cross-functional teams to gather feedback, streamline approvals, and align communications across departments. It also manages brand-specific dashboards, the company intranet, and shared communications inboxes to support clear and consistent organizational messaging. The position supports virtual and in-person events, including webinar administration, logistics planning, and presentation-material creation. The role is hybrid, with an expectation of working in the BBQ Holdings office in Minnetonka, Minnesota, three days per week.

Requirements

  • Bachelor's degree in Communications or a related field; experience may substitute for part of the preferred educational qualifications.
  • At least 2 years of related experience.
  • Effective written and verbal communication skills for interacting with people with differing levels of knowledge.
  • Demonstrated problem-solving and analytical skills.
  • Ability to manage internal relationships and address problems or issues professionally and productively.
  • Ability to multitask, prioritize, and organize work to meet deadlines and handle multiple requests.
  • Self-motivated, with strong initiative to learn and the ability to work independently on abstract and non-routine issues.
  • Ability to work in a collaborative, team-oriented environment.
  • Ability to work well in a fast-paced environment.

Nice To Haves

  • Restaurant or food-service experience.
  • Experience in a franchise organization.

Responsibilities

  • Oversee the development, scheduling, and distribution of multiple weekly company communications across internal channels.
  • Draft, proofread, and format communications, tailoring tone, context, and messaging to different audiences and business objectives.
  • Partner with cross-functional teams to gather input, incorporate feedback, secure approvals, and distribute final communications on time.
  • Facilitate internal communication request workflows and improve content processes for efficient turnaround.
  • Maintain and update the company intranet so that content is fresh, accurate, organized, and engaging.
  • Manage and monitor dashboards across multiple brands to keep information up to date.
  • Support virtual and in-person events, including webinar administration, logistics planning, and presentation-material creation.
  • Coordinate event materials and run-of-show logistics.
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