Intern, Risk Management

Hackensack Meridian Health • Hackensack, NJ

16h

About The Position

The Intern, Risk Management works with all levels of the organization and the Enterprise Risk Management team to support safe and trusted healthcare. The role supports the Medical Center’s enterprise risk management functions, including the ONElink event reporting system, event investigations, discovery, and claims. The intern also assists with insurance, claims, and litigation matters across multiple sites and lines of coverage within the Hackensack Meridian Health Care System.

This is a Summer 2027 internship scheduled for 20 hours per week. The intern participates in safety activities and meetings, learns risk mitigation strategies from leaders across the organization, and assists the Risk Manager and other department team members with investigations, claims processing, legal matters, insurance analysis, projects, and daily operations.

Requirements

• Be a university student majoring in Risk Management or related studies.
• Be proficient in Google Suite.
• Have strong analytical, problem-solving, and communication skills.
• Have knowledge of legal and medical terminology.
• Have excellent technological and organizational skills.

Responsibilities

• Participate in rounding, safety huddles, and routine meetings with site and network Risk Leaders, with a focus on organizational harm, including patient and team member safety and creating a meaningful experience.
• Work with leaders in Emergency Management, Network Environmental Health and Safety, Team Health, the Department of Patient Safety & Quality, and the Office of Patient Experience to learn about risk mitigation strategies and programs.
• Work with the Risk Manager to investigate risk management events by reviewing and analyzing reports in the ONElink event reporting system and assisting with educational initiatives and mitigation strategies related to actual or potential injury to patients, visitors, and team members.
• Work with the Risk Manager to investigate actual or potential claims, including obtaining and sequestering evidence, obtaining visit histories and pertinent medical records, searching for potential claim files, and obtaining insurance information.
• Work with the Risk Manager to process claims with the appropriate insurance carriers and broker within the policy period.
• Work with the Insurance team and third-party administrator (TPA) to learn about the property and casualty insurance portfolio, review loss run reports, and analyze trends.
• Assist with professional liability, general liability, property, and auto insurance matters, including potential claims and day-to-day claims and litigation matters across multiple sites and lines of coverage.
• Assist with accepting subpoenas, summonses, and complaints, and perform legal research as needed.
• Receive and investigate medical device and product recall reports in collaboration with the Purchasing Department.
• Adhere to HMH organizational competencies and standards of behavior.
• Work independently with general guidance on a wide variety of special projects.
• Complete other duties and projects as assigned to support Enterprise Risk Management Department activities.
• Assist department team members with daily operations as assigned.
• Work on projects as needed while gaining working knowledge of the organization and its functions.
• Represent the Enterprise Risk Management Department on medical center committees as assigned.
• Participate in training of team members and in-services provided by the Enterprise Risk Management team.

Benefits

• Competitive benefits are mentioned.
• The benefits package described for eligible full-time and part-time positions of 20 or more hours per week includes health, dental, and vision benefits, paid leave, tuition reimbursement, and retirement benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed