Intern, Risk Management

Hackensack Meridian Health•Neptune, NJ

About The Position

The Intern, Risk Management works with the Enterprise Risk Management team and people across the organization to support safe and trusted healthcare. The role supports the Medical Center’s enterprise risk management functions, including the ONElink event reporting system, event investigations, discovery, and claims. The intern works on insurance matters and assists with claims and litigation matters across multiple sites and lines of coverage within the Hackensack Meridian Health Care System. This Summer 2026 internship is 20 hours per week. The intern participates in safety activities and collaborates with leaders and departments across the organization to learn about risk mitigation, event investigation, insurance, and claims processes. The position also supports departmental operations, projects, training, and committee work.

Requirements

Be a university student majoring in Risk Management or related studies.
Proficiency in Google Suite.
Strong analytical, problem-solving, and communication skills.
Knowledge of legal and medical terminology.
Excellent technological and organizational skills.

Responsibilities

Participate in rounding, safety huddles, and routine meetings with site and network Risk Leaders, focusing on organizational harm, including patient and team member safety and meaningful experiences.
Work with leaders in Emergency Management, Network Environmental Health and Safety, Team Health, the Department of Patient Safety & Quality, and the Office of Patient Experience to learn about risk mitigation strategies and programs.
With the Risk Manager, investigate risk management events by reviewing and analyzing events in the ONElink event reporting system, and assist with risk management education and mitigation strategies related to actual or potential injury to patients, visitors, and team members.
With the Risk Manager, investigate actual or potential claims by obtaining and sequestering evidence, obtaining visit histories and pertinent medical records, searching for potential claim files, and obtaining insurance information.
Work with the Risk Manager to process claims with the appropriate insurance carriers and broker within the policy period.
Work with the Insurance team and third-party administrator to learn about the property and casualty insurance portfolio, review loss-run reports, and analyze trends.
Assist with professional liability, general liability, property, and auto insurance matters, and with potential claims, claims, and litigation matters across multiple sites and lines of coverage.
Assist with accepting subpoenas, summonses, and complaints, and perform legal research as needed.
Receive and investigate medical device and product recall reports in collaboration with the Purchasing Department.
Adhere to HMH organizational competencies and standards of behavior.
Work independently, with general guidance, on a wide variety of special projects.
Perform other duties and projects as assigned to support the Enterprise Risk Management Department’s daily activities.
Assist department team members with daily operations as assigned.
Work on projects as needed while gaining working knowledge of the organization and its functions.
Represent the Enterprise Risk Management Department on medical center committees as assigned.
Participate in training of team members and in-services provided by the Enterprise Risk Management team.