Intern, Risk Management

Hackensack Meridian Health•Hackensack, NJ

About The Position

The Intern, Risk Management works with all levels of the organization and the Enterprise Risk Management team to support safe and trusted healthcare. The role supports the Medical Center’s enterprise risk management functions, including the ONElink event reporting system, event investigation, discovery, and claims. The intern also works on insurance matters and assists with claims and litigation matters across multiple lines of coverage and sites within the Hackensack Meridian Health Care System. This Summer 2026 internship is 20 hours per week. The intern participates in meetings, safety activities, investigations, and projects; collaborates with risk, insurance, and other organizational leaders; and supports daily department operations while developing knowledge of the organization and its functions.

Requirements

Be a university student majoring in Risk Management or related studies.
Proficiency in Google Suite.
Strong analytical, problem-solving, and communication skills.
Knowledge of legal and medical terminology.
Excellent technological and organizational skills.

Responsibilities

Participate in rounding, safety huddles, and routine meetings with site and network Risk Leaders, focusing on organizational harm, patient and team member safety, and meaningful experiences.
Work with leaders in Emergency Management, Network Environmental Health and Safety, Team Health, Patient Safety and Quality, and the Office of Patient Experience to learn about risk mitigation strategies and programs.
With the Risk Manager, investigate risk management events by reviewing and analyzing ONElink reports and assisting with educational initiatives and mitigation strategies relating to actual or potential injury to patients, visitors, and team members.
With the Risk Manager, investigate actual or potential claims by obtaining and preserving evidence, visit histories, relevant medical records, potential claim files, and insurance information.
Work with the Risk Manager to process claims with appropriate insurance carriers and brokers within the applicable policy period.
Work with the Insurance team and third-party administrator to learn about the property and casualty insurance portfolio, review loss-run reports, analyze trends, and assist with professional liability, general liability, property, and auto insurance matters, including potential claims, claims, and litigation matters across multiple sites.
Assist with accepting subpoenas, summonses, and complaints, and perform legal research as needed.
Receive and investigate medical device and product recall reports in collaboration with the Purchasing Department.
Adhere to HMH organizational competencies and standards of behavior.
Work independently, with general guidance, on a wide variety of special projects.
Perform other duties and projects as assigned to support Enterprise Risk Management Department operations.
Assist department team members with daily operations as assigned.
Work on projects as needed while gaining working knowledge of the organization and its functions.
Represent the Enterprise Risk Management Department on medical center committees as assigned.
Participate in training for team members and in-services provided by the Enterprise Risk Management team.