Intern - Information Technology Services

City of Lewisville, TX • Cocoa, FL

12d • $17 - $17 • Onsite

About The Position

Performs general administrative and technical duties to support the activities and operations of the Information Technology Services department. This is a temporary internship intended to provide hands-on learning, practical skills, and exposure to local government operations. The position works in an office environment with moderate noise, controlled temperatures, and no direct exposure to hazardous physical substances. Work hours are Monday through Thursday, 7:30 AM–5:30 PM, and Friday, 7:30–11:30 AM. The hourly pay rate is $16.67.

Requirements

• High school diploma or GED.
• Currently enrolled in a college or university pursuing a degree in information technology or a related field.
• Must submit to and pass a pre-employment drug test.
• Must possess a valid State of Texas Driver’s License Class C and a good driving record as defined by City policy.
• Ability to communicate clearly, concisely, and tactfully with customers and co-workers, orally and in writing.
• Ability to follow instructions, safety practices, and standard operating procedures; maintain punctuality and regular attendance; and perform work accurately and thoroughly.
• Ability to learn new technical skills quickly and efficiently.
• Ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds; the position description also specifies an ability to lift, carry, push, and pull up to 50 pounds.
• Ability to stand, walk, and sit for up to two hours per day.

Nice To Haves

• Six months of related experience preferred.
• Knowledge of personal computer hardware and software, Microsoft Windows operating systems, and general networking principles preferred.
• Skill using a personal computer, productivity applications, e-mail, and PC connectivity preferred.
• PC hardware maintenance and troubleshooting skills preferred.

Responsibilities

• Perform service desk functions, answer telephone calls, and record, document, and troubleshoot customer issues.
• Set up, configure, and install system software products and peripheral equipment.
• Program and troubleshoot personal computer software and hardware; identify, log, and resolve problems related to supported applications.
• Assist in analyzing, evaluating, and recommending techniques for implementing new software applications and computer equipment.
• Perform updates and maintenance of technology used by the City of Lewisville.
• Provide temporary support transferring open records information into digital records.
• Perform other related duties as assigned.

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED