Information Technology Intern

Bode Technology • Lorton, VA

1d

About The Position

The Information Technology Intern supports the day-to-day operations of Bode Technology’s IT department by performing routine technical and administrative support tasks. This entry-level internship provides practical exposure to endpoint management, email security, IT asset tracking, and end-user support under the guidance of experienced IT staff. Training will be provided on company-specific tools and procedures.

Requirements

• High school diploma.
• Currently pursuing or have completed a BA, BS, or certificate program in Cybersecurity, Networking, Information Systems, Information Technology, or a closely related field.
• Basic familiarity with Microsoft Windows and common computer hardware.
• Strong attention to detail, willingness to learn, and good communication skills.
• Ability to follow IT security and confidentiality procedures.
• Coursework in cybersecurity, networking, information systems, information technology, or a closely related field.

Nice To Haves

• Zero to one year of related experience is welcome.
• Basic networking knowledge.
• Experience with troubleshooting, IT inventory, ticketing systems, or endpoint management.

Responsibilities

• Review quarantined emails in Coro daily, assess and release or escalate messages according to established procedures, document concerns, and refer suspicious items to IT staff.
• Update and maintain accurate IT equipment records, including new equipment arrivals, assigned devices, laptop loans and returns, and equipment changes in the designated inventory system.
• Assist with imaging and preparing Windows laptops and desktop computers; install approved software and printer drivers; and perform basic setup, updates, and troubleshooting under supervision.
• Help resolve routine hardware, printer, and workstation issues; replace printer cartridges and peripherals; and assist with equipment deployment and user requests.
• Learn and use Coro, Action1, Spiceworks, and other internal IT tools as assigned.
• Update support tickets and technical documentation, communicate issues clearly, and escalate requests appropriately.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: High school or GED