Intermodal Dispatcher

IMC LOGISTICS • Haslet, TX

4d

About The Position

Plans daily and weekly driver schedules to maximize freight coverage in a timely and cost-efficient manner. Communicates appointment dates and times to drivers, owner-operators, and/or fleet, and coordinates among IMC locations to maximize drivers’ time. Assists drivers with equipment issues, detention time, rail billing, and other requests. The role involves dispatching road, local, or city runs; completing dispatch records from driver paperwork; applying additional charges and notifying customer service of changes; maintaining operational reports; supporting driver recruiting and retention; reviewing preliminary payroll; overseeing drivers’ hours of service and Power Direct updates; and managing roadside repairs. The position requires urgency and the ability to work in challenging environments. Previous intermodal dispatch experience is preferred. The stated schedule is Monday to Friday, with flexibility to work Tuesday to Saturday if needed.

Requirements

• Data entry skills.
• Good communication and organizational skills.
• Microsoft Office and Excel skills.
• Knowledge of HOS and NAVIS.
• Knowledge of DOT regulations and hazardous materials.
• Computer literacy and ability to multitask.
• Knowledge of FMCSA Hours of Service.

Nice To Haves

• Previous intermodal dispatch experience is preferred.
• Three to five years of experience and intermodal experience are preferred.

Responsibilities

• Exercise discretion and independent judgment when handling customer requests, appointment times, and daily assignments of orders to drivers for road, local, or city runs; maintain A-to-B dispatching.
• Complete lines of dispatch in SWS using paperwork submitted daily by drivers for completed runs, including Driver Document Management/Dispatch Optimizer.
• Apply additional charges and notify customer service of changes.
• Track and maintain the yard report, MDR, CNI, and Divisional Pool.
• Participate in driver recruiting and retention.
• Review preliminary payroll.
• Oversee drivers’ hours of service and Power Direct updating.
• Manage roadside repairs.
• Assist drivers with equipment issues, detention time, rail billing, and other requests.
• Coordinate with all IMC locations to maximize drivers’ time.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed