Intermodal Pricing Analyst

C.H. Robinson • Oakbrook Terrace, IL

9d • Hybrid

About The Position

C.H. Robinson is seeking an Intermodal Pricing Analyst to process and provide modal pricing for complex business opportunities. The analyst works with the office network, corporate shared services, and other pricing resources to coordinate competitive customer solutions. The role also fulfills requests to load customer pricing and commitments into C.H. Robinson platforms and serves as the pricing owner for opportunities, understanding the end-to-end pricing process and coaching teammates and commercial stakeholders.

Requirements

• Bachelor’s degree from an accredited college or university.
• Minimum 2 years of previous experience in operations, customer service, and/or pricing.
• Basic proficiency in Microsoft Office Suite programs.
• Intermediate proficiency in Microsoft Excel.
• Strong written and verbal communication, time management, and problem-solving skills.
• Attention to detail and accuracy, with the ability to prioritize tasks and manage daily responsibilities.

Responsibilities

• Manage the incoming prebid work queue, including the opportunity vetting board, network troubleshooting requests, and email inquiries.
• Coordinate and respond to complex daily pricing requests for new and existing customers within assigned deadlines.
• Support commercial teams in selecting appropriate pricing tools and educate the commercial network about those tools.
• Review bid materials and identify requirements that may affect pricing guidance.
• Communicate pricing details to TPMs and commercial teams to support strategy calls.
• Identify when additional pricing teams may need to be involved and notify the TPM when providing pricing guidance.
• Maintain accurate pricing and manage timelines to ensure timely bid submissions.
• Administer designated websites and coordinate with commercial stakeholders to download documents.
• Perform quality assurance on submitted bid rates, verify awards, and upload final rates to the Bid Ecosystem and other systems.
• Help commercial teams interpret award management reporting in Power BI and ensure awards are reflected accurately.
• Work with TPMs, owning offices, Deal Desk/Solution Design teams, and data science on strategic pricing approaches.
• Troubleshoot pricing, tool, reporting, and rating issues for offices, and teach account teams to handle minor contract adjustments using the tools.
• Build rapport with business stakeholders and branch offices to understand customer and account-team expectations for pricing and awards.
• Support a higher-quality performance culture and communicate effectively, manage time, solve problems, prioritize responsibilities, and maintain attention to detail.
• Identify pricing quality and trend improvements that may improve win ratios.
• Collaborate across the network to improve processes, develop tools, and identify best practices.
• Use advanced Microsoft Excel capabilities.
• Support the professional development of current and new pricing team members.

Benefits

• Three medical plans, including prescription drug coverage.
• Enhanced fertility benefits.
• Flexible Spending Accounts.
• Health Savings Account, including employer contribution.
• Dental and vision coverage.
• Basic and supplemental life insurance.
• Short-term and long-term disability.
• Paid observed holidays.
• Two paid floating holidays for U.S. hourly employees.
• Flexible Time Off for U.S. salaried employees, with no accruals or caps.
• Paid Time Off for other employees in the U.S. and Canada.
• Paid parental leave.
• Paid time off to volunteer in the community.
• Charitable Giving Match Program.
• 401(k) with 6% company matching.
• Employee Stock Purchase Plan.
• Career development, networking, and team-building opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level