Intermodal Pricing Analyst
About The Position
C.H. Robinson is seeking an Intermodal Pricing Analyst to process and provide modal pricing for complex business opportunities. The analyst works with offices across the network, corporate shared services, and other pricing resources to coordinate competitive customer solutions. The role also fulfills requests to load customer pricing and commitments into multiple company platforms. As the pricing owner for each opportunity, the analyst understands the end-to-end pricing process and coaches teammates and commercial stakeholders on it. This is a hybrid position requiring four days in the office at the Oakbrook Terrace location. The role handles pricing work from prebid through bidding and post-bid activities, supports commercial teams with pricing tools and reporting, helps resolve pricing and rating issues, and contributes to process improvements and team development.
Requirements
- Bachelor’s degree from an accredited college or university.
- At least 2 years of previous experience in operations, customer service, and/or pricing.
- Basic proficiency in Microsoft Office Suite programs.
- Intermediate proficiency in Microsoft Excel.
Nice To Haves
- Advanced Microsoft Excel capabilities.
Responsibilities
- Manage the incoming work queue, including the opportunity vetting board, network troubleshooting requests, and email inquiries.
- Coordinate, complete, and respond to complex daily pricing requests for new and existing customers within assigned due dates.
- Understand available pricing tools, help commercial teams select the appropriate tools, and explain how those tools support opportunities.
- Review bid materials and identify requirements that may influence pricing guidance.
- Communicate how pricing was compiled to TPMs and commercial teams to support strategy calls.
- Identify when additional pricing teams may be needed, such as drop, capacity, hazmat, or power-only teams, and notify the TPM when providing pricing guidance.
- Maintain pricing accuracy and attention to detail while meeting bid submission timelines.
- Administer designated opportunity-related websites and collaborate with commercial stakeholders to download documents.
- Perform quality assurance on submitted bid rates, verify awards, and upload final rates to the Bid Ecosystem and company system.
- Help commercial teams understand and interpret award management reporting in Power BI.
- Interact with TPMs, owning offices, Deal Desk/Solution Design teams, and data science on strategic pricing approaches.
- Troubleshoot pricing, tool, reporting, and rating issues for offices, and teach account teams to handle minor contract adjustments using the tools.
- Build rapport with business stakeholders and the branch network to understand customer and account-team expectations regarding pricing and awards.
- Support process improvements and contribute to a higher-quality, higher-performance culture.
- Identify pricing quality and trend improvements that may improve win ratios.
- Collaborate with management and teams across the network to improve processes, develop tools, and identify best practices.
- Support the professional development of current and new pricing team members.
- Use strong communication, time management, problem-solving, prioritization, and attention-to-detail skills in daily work.
Benefits
- Three medical plans, including prescription drug coverage.
- Enhanced fertility benefits.
- Flexible Spending Accounts.
- Health Savings Account, including an employer contribution.
- Dental and vision coverage.
- Basic and supplemental life insurance.
- Short-term and long-term disability coverage.
- Paid observed holidays.
- Two paid floating holidays for U.S. hourly employees.
- Flexible Time Off for U.S. salaried employees, with no accruals or caps; Paid Time Off for other U.S. and Canada employees.
- Paid parental leave.
- Paid time off to volunteer in the community.
- Charitable Giving Match Program.
- 401(k) with 6% company matching.
- Employee Stock Purchase Plan.
- Career development, networking, and team-building opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
