Intermediate Supervisor, Northern District of California

Walden Security•Fort Smith, AR

About The Position

The Intermediate Supervisor manages government-facing coordination and contract execution for security operations, including oversight of staffing, security personnel, and performance compliance. The role has authority to make company decisions, especially personnel-related decisions, and supervises Court Security Officers (CSOs) and Lead Court Security Officers (LCSOs). The supervisor maintains daily contact with the Contracting Officer’s Representative (COR), receives and executes technical direction, and ensures post-performance requirements are met and issues are corrected. The position also supports emergencies on a 24-hour basis and is responsible for tracking and safeguarding Government-issued equipment and property. The Intermediate Supervisor must carry out administrative tasks accurately and independently. This position is prohibited from performing CSO or LCSO duties and is not subject to the uniform, medical, or physical requirements stated for those roles. The job requires a high school diploma or GED, at least three calendar years of verifiable certified law enforcement experience that included general arrest authority, and five years of supervisory and/or management experience on projects similar in size and scope. Candidates must also meet the stated age, licensing, background, drug-screening, clearance, driving-record, and law-enforcement academy certification requirements. The role involves regular communication with government personnel and employees, use of computer and office software, and work in an environment with usually moderate noise. Physical activities include regularly talking or hearing; frequently standing, walking, sitting, and handling objects; occasionally reaching, climbing or balancing, stooping, kneeling, crouching, or crawling; and occasionally lifting or moving up to 25 pounds. The stated pay rate is $142,000 per year. Walden Security notes that it offers employee benefits and opportunities for career growth.

Requirements

High school diploma or GED.
At least three calendar years of verifiable experience as a certified law enforcement officer, including general arrest authority.
Five years of supervisory and/or management experience with projects similar in size and scope to this contract.
At least 21 years of age.
Ability to pass a pre-employment drug screen and criminal background check.
Valid driver's license from the state of residency and a safe driving record for the past five years.
Must receive clearance from the Department of Justice.
Must have completed or graduated from a certified Federal, state, county, local, or military law enforcement training academy and be able to provide certification as proof.
Ability to read and comprehend simple instructions, short correspondence, and memos in English.
Ability to speak effectively before groups of customers, employees, or organization members.
Ability to read and interpret safety rules, operating policies, maintenance instructions, and procedure manuals.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
Ability to apply common-sense understanding to written, oral, or diagrammatic instructions and handle problems involving several concrete variables in standardized situations.
Knowledge of Internet programs, word-processing software, and other software as required.
Demonstrated competencies in areas including adaptability, judgment, people management, professionalism, communication, technical skills, problem solving, customer service, interpersonal skills, teamwork, diversity, ethics, organizational support, quality, safety and security, attendance, and dependability.
Must not perform CSO or LCSO duties.

Responsibilities

Serve as the primary Government contact for technical and security-related requirements, including through regular visits to primary and sub-offices.
Make decisions on behalf of the company, particularly regarding personnel matters.
Supervise all CSOs and LCSOs working under the contract.
Be available to the Government 24 hours a day to support Contractor response to emergencies or other exigent circumstances.
Maintain daily contact with the COR regarding client and contract needs, manpower, and hour usage.
Receive and execute daily technical direction from the COR.
Monitor required post-performance and correct issues or problems brought to the supervisor’s attention.
Keep the COR informed about post coverage, potential problems, and corrective actions.
Act on and report Performance Service Violations (PSVs) without hesitation or unnecessary delay.
Track, account for, and safeguard Government-issued equipment and property until it is returned, using an approved property control system.
Complete administrative tasks efficiently, accurately, and independently.
Oversee and manage security operations performed by CSOs and LCSOs.