Intermediate Restoration Technician

BELFOR Franchise Group • Richmond, VA

4d

About The Position

The Intermediate Restoration Technician acts as the lead for water damage teams handling residential and small commercial losses. The role requires technical knowledge of IICRC water and mold damage practices and competence in using, maintaining, and caring for water extraction equipment, portable drying equipment, and moisture detection instruments. The technician determines the extent and distribution of moisture and documents water losses. Intermediates support the development of basic-level technicians and assist advanced technicians with complex or large-scale projects. In catastrophe service, they may manage multiple water losses at once, including organizing and managing temporary workers.

Candidates must have 12 months of prior Basic Level Water Damage experience at BELFOR or equivalent industry experience and have directly participated in at least 25 water damage projects. This is level 3 in the progressive Water Damage career path. The role includes supervising and performing field restoration work, documenting project conditions and progress, maintaining vehicles and equipment, and meeting customer-service, safety, and project deadlines. Periodic travel and work at night and on weekends may be requested.

Requirements

• At least 12 months of previous Basic Level Water Damage experience at BELFOR or equivalent experience in the sector.
• Direct participation in at least 25 water damage projects.
• Working knowledge of the IICRC S500 Water Damage Standard.
• Working knowledge of the IICRC S520 Mold Remediation Standard.
• Current IICRC WRT designation.
• Familiarity with the BELFOR Water Damage Book.
• Proper use of appropriate meters and an infrared camera, including understanding affected versus unaffected building materials and contents.
• Ability to draw sketches, read floor plans, complete Moisture Content Logs and Psychrometric Logs, and determine drying goals.
• Understanding of air-mover calculations, LGR dehumidification charts, electrical power specifications, and electrical circuits.
• Mastery of HydroSensor, Thermal Hygrometer, NavPro Moisture Meter or equivalent, and recording data from these instruments.
• Experience with truck-mount extraction systems, including maintenance and troubleshooting.
• Demonstrated experience supervising small crews of up to 10 people on residential, commercial, and industrial losses.
• Eligibility to operate a motor vehicle under BELFOR’s vehicle policy.
• Sense of urgency, professional demeanor, positive attitude, and strong work ethic.
• English literacy and fluency.
• Ability to perform the physical demands listed for the role, including frequent lifting in excess of 50 pounds, assisted lifting of 41 pounds or more up to 50% of the time, access and mobility in tight spaces, sustained standing, sitting, walking, bending, and kneeling, and using mobile devices to collect data and time.

Responsibilities

• Receive and follow instructions from the Supervisor.
• Direct teams in using appropriate personal protective equipment for the job.
• Review daily project requirements, document progress, and notify managers of progress and challenges.
• Provide field documentation, photographs, charts, and sketches for various TPA projects.
• Perform daily vehicle safety and maintenance inspections and keep vehicles clean and in usable condition.
• Safeguard customers’ property in accordance with BELFOR standards.
• Apply customer-service principles and practices.
• Work within time constraints to meet specific deadlines.
• Travel and work at night and on weekends when periodically requested.
• Report time worked and equipment and consumables used accurately and promptly.
• Attend BELFOR-sponsored operations and required safety training.
• Supervise and perform basic water damage tasks.
• Collect photographs for job files.
• Maintain equipment used for debris removal, containment and drying chambers, wall-cavity drying, pump systems, carpet seam cutting and cushion removal, and baseboard removal.
• Identify Class 4 materials, take moisture measurements, and deploy effective drying or restoration techniques.
• Evaluate affected structural materials and contents for direct and indirect water damage and assess restoration costs against replacement costs.
• Create moisture maps using provided tools and knowledge.
• Supervise small crews performing the listed restoration tasks.
• Perform additional duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed