Intermediate Restoration Technician

BELFOR Holdings • Newark, DE

2d

About The Position

The Intermediate Restoration Technician acts as the head of a water damage team handling residential and small commercial losses. The role requires technical knowledge of IICRC water and mold damage practices, competence in operating and maintaining water extraction and drying equipment and moisture detection instruments, and the ability to assess and document the extent and distribution of moisture. The technician helps develop basic-level technicians and supports advanced technicians on complex or large-scale projects. In catastrophe response, the role may manage multiple water losses at once, including organizing temporary workers.

This is level 3 in the Water Damage career progression. Qualification requires 12 months of prior Basic Level Water Damage experience at BELFOR or equivalent sector experience, plus direct participation in at least 25 water damage projects. The technician supervises and performs field work, documents project conditions and progress, maintains equipment and vehicles, and follows BELFOR property-protection and safety standards. Periodic travel and work at night or on weekends may be requested.

Requirements

• At least 12 months of prior Basic Level Water Damage experience at BELFOR or equivalent experience in the sector.
• Direct participation in at least 25 water damage projects.
• Working knowledge of the IICRC S500 Water Damage Standard.
• Working knowledge of the IICRC S520 Mold Remediation Standard.
• Current IICRC WRT designation.
• Familiarity with the BELFOR Water Damage Book.
• Proper use of appropriate meters and an infrared camera, and understanding of affected versus unaffected building materials and contents.
• Ability to draw a sketch, read a floor plan, complete a Moisture Content Log and a Psychrometric Log, and determine drying goals.
• Understanding of air-mover calculations, the LGR dehumidification chart, electrical power specifications, and electrical circuits.
• Mastery of the HydroSensor, Thermal Hygrometer, and NavPro Moisture Meter or equivalent, including recording data.
• Experience with truck-mount extraction systems, including maintenance and troubleshooting.
• Demonstrated experience supervising crews of up to 10 people on residential, commercial, and industrial losses.
• Eligibility to operate a motor vehicle under BELFOR’s vehicle policy.
• Attention to detail, a sense of urgency, professional demeanor, positive attitude, and strong work ethic.
• English literacy and fluency.
• Ability to meet the physical demands of the role, including frequent lifting over 50 pounds; occasional assisted lifting from 41 pounds up to 50 pounds; accessing and moving in tight spaces; sustained standing, sitting, walking, bending, and kneeling; and using mobile devices to collect data and time.

Responsibilities

• Receive and follow instructions provided by the Supervisor.
• Direct teams in using the appropriate personal protective equipment for each job.
• Review daily project requirements, document progress, and notify managers of progress and challenges.
• Provide field documentation, photographs, charts, and sketches for various TPA projects.
• Perform daily vehicle safety and maintenance inspections and keep vehicles clean and in usable condition.
• Comply with BELFOR standards to safeguard customers’ property.
• Apply customer-service principles and practices.
• Work within time constraints to meet specific deadlines.
• Travel and work at night and on weekends when periodically requested.
• Report time worked and equipment and consumables used accurately and promptly.
• Attend BELFOR-sponsored operations and required safety training.
• Supervise and perform basic water damage tasks.
• Collect photographs for upload to job files.
• Maintain equipment used for debris removal, containment and drying chambers, wall-cavity drying, pump systems, carpet seam cutting and cushion removal, and baseboard removal.
• Identify Class 4 materials, take moisture measurements, and select effective drying or restoration techniques.
• Evaluate affected structural materials and contents for direct and indirect water damage and assess restoration cost compared with replacement cost.
• Create moisture maps using provided tools and knowledge.
• Supervise small crews performing the specified water damage tasks.
• Perform additional duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed