Intermediate Restoration Technician

BELFOR Holdings • Kernersville, NC

1d

About The Position

The Intermediate Restoration Technician is a level 3 role in the Water Damage progressive career path. The position leads teams handling residential and small commercial water losses and applies technical knowledge of IICRC water- and mold-damage work practices. The technician uses, maintains, and cares for water-extraction equipment, portable drying equipment, and moisture-detection instruments; determines the extent and distribution of moisture; and documents water losses. Intermediate technicians help develop basic-level technicians and support advanced technicians on complex or large-scale projects. In catastrophic-service work, they may manage multiple water losses and organize and oversee temporary workers.

The role requires 12 months of prior experience at the Basic Level of Water Damage at BELFOR, or equivalent standard experience in the sector, and direct participation in at least 25 water-damage projects. Work may involve travel and night or weekend schedules. The technician must follow BELFOR standards and safety practices, communicate project progress and challenges, document time and materials accurately, and attend required BELFOR-sponsored operations and safety training.

Requirements

• 12 months of previous experience at the Basic Level of Water Damage at BELFOR, or equivalent standard experience in the sector.
• Direct participation in at least 25 water-damage projects.
• Working knowledge of the IICRC S500 Water Damage Standard.
• Working knowledge of the IICRC S520 Mold Remediation Standard.
• Current IICRC WRT designation.
• Familiarity with the BELFOR Water Damage Book.
• Proper use of appropriate meters and an IR camera, including understanding affected versus unaffected building materials and contents.
• Ability to draw a sketch, read a floor plan, complete a Moisture Content Log and a Psychrometric Log, and determine drying goals.
• Understanding of air-mover calculations, the LGR dehumidification chart, electrical power specifications, and electrical circuits.
• Mastery of HydroSensor, Thermal Hygrometer, NavPro Moisture Meter, or equivalent, and the recording of data.
• Experience with truck-mount extraction systems, including maintenance and troubleshooting.
• Demonstrated experience supervising small crews of up to 10 people on residential, commercial, and industrial losses.
• Eligibility to operate a motor vehicle under BELFOR’s vehicle policy.
• Sense of urgency, professional demeanor, positive attitude, and strong work ethic.
• English-language literacy and fluency.
• Ability to use mobile devices to collect data and record time.
• Frequent lifting in excess of 50 lbs.
• Occasional assisted lifting of loads from 41 lbs up to 50 lbs.
• Ability to access and move within tight spaces.
• Ability to stand, sit, walk, bend, and kneel for sustained periods.

Responsibilities

• Receive and follow instructions provided by the Supervisor.
• Direct teams in using the appropriate personal protective equipment for the job.
• Review daily project requirements, document progress, and notify managers of progress and challenges.
• Provide field documentation, photographs, charts, and sketches for various TPA projects.
• Perform daily vehicle safety and maintenance inspections and keep vehicles clean and in usable condition.
• Comply with BELFOR standards to safeguard customers’ property.
• Apply customer-service principles and practices.
• Work within time constraints to meet specific deadlines.
• Travel and work at night and on weekends when periodically requested.
• Accurately and promptly report hours worked and equipment and consumables used.
• Attend BELFOR-sponsored operations and required safety training.
• Supervise and perform basic water-damage tasks, including debris removal, containment and drying chambers, wall-cavity drying, pump-system work, carpet seam cutting and cushion removal, and baseboard removal.
• Collect photographs and upload them to job files.
• Maintain equipment used for daily tasks.
• Identify Class 4 materials, take moisture measurements, and deploy effective drying or restoration techniques.
• Evaluate affected structural materials and contents for direct and indirect water damage, and assess restoration costs against replacement costs.
• Create moisture maps using the provided tools and knowledge.
• Supervise small crews performing the listed tasks.
• Perform additional duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed