Interim Team Lead

Tractor Supply Company•Moberly, MO

About The Position

The Interim Team Leader assumes the responsibilities of a Team Leader on a temporary basis. The role assists the Store Manager and Assistant Store Manager with operational, sales, and merchandising objectives while delivering a Legendary Customer Experience. The Interim Team Leader promotes a safe and productive environment for Team Members, customers, and vendors, and trains Team Members on the appropriate application of policies and procedures. The position requires regular, predictable attendance and flexibility to work scheduled shifts at varied hours, including days, nights, weekends, and overtime as business needs dictate. The Interim Team Leader performs a broad range of store operations, merchandising, customer service, cash handling, safety, and team-support duties. The work is generally indoors in a moderately noisy environment, but may include outdoor work in adverse weather. Shifts generally last at least four hours and may exceed ten hours. The role is non-sedentary and involves physical activity throughout store and outdoor areas.

Requirements

Must be at least 18 years of age.
Must possess a valid driver’s license.
Must be able to read, write, and count accurately, regardless of education level.
Must be able to move and transfer merchandise weighing up to 50 pounds throughout the store.
Must be able to push and pull merchandise weighing up to 2,000 pounds with proper material-handling equipment, such as a pallet jack.
Must be able to occasionally lift or reach merchandise overhead.
Must be able to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
Must be able to safely access all areas of the store, including the selling floor, side lot, stock area, and register area.
Must be able to operate necessary equipment, including a dolly, hand truck, material-handling equipment, battery changer, computer, and store equipment.
Must be able to constantly operate store equipment such as a computer and cash register.
Must have strong written and verbal communication skills to communicate effectively with Team Members and customers.
Must be able to process information and merchandise through the point-of-sale system.
Must be able to handle and be in contact with birds and poultry.
Must successfully complete all required training and certifications for business needs.
Must successfully complete propane training and certification and dispense propane when applicable; this requirement does not apply if under age 18.
Must have the physical and mental stamina to move throughout store and outdoor areas quickly and safely.
Must be able to work outdoors in adverse weather conditions.

Nice To Haves

Retail experience and/or knowledge of farming, ranching, pets or equine, or welding.
Supervisory experience.
High school diploma or equivalent.
Basic computer skills.
Strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.
Ability to perform and execute the principal responsibilities of Team Members.

Responsibilities

Maintain regular and predictable attendance and work scheduled shifts, including varied hours, days, nights, weekends, and overtime as business needs dictate.
Uphold and promote a safe, productive work environment by following and enforcing company policies, procedures, safety training, and guidelines.
Deliver Legendary Customer Service using GURA: Greet the Customer, Uncover Customer’s Needs & Wants, Recommend Product Solutions, and Ask to Add Value & Appreciate the Customer.
Execute assigned basic, promotional, and seasonal merchandising activities.
Perform opening and closing procedures.
Transport and make deposits to the bank.
Assess store conditions and assign duties.
Organize and prioritize workflow using the daily planner.
Recover merchandise and participate in the mandatory freight process.
Perform regular and promotional price changes.
Resolve customer complaints and issues to ensure a Legendary shopping experience.
Follow loss-prevention standards and respond to alarm calls as needed.
Communicate job functions, responsibilities, and financial goals to Team Members.
Operate the cash register and computer while supervising cash-handling procedures.
Assist Team Members with the appropriate application of policies and procedures.
Ensure the safety and well-being of birds; sanitize and maintain poultry holding tanks and care for birds as required.
Operate a forklift and baler.
Complete documentation associated with job duties and obtain business-required licenses or certifications.
Perform other duties as assigned.
Complete training and certification to dispense propane and dispense propane when applicable.
Travel as required in support of district needs and drive or operate a vehicle for business needs.