Interim Support Lead Part Time-669 Fayetteville Pavilion, GA

Five Below • Fayetteville, GA

1d • Onsite

About The Position

The Interim Support Lead is a temporary member of the store management team who helps ensure customers have an outstanding shopping experience. Reporting to the Store Manager, the role supports front-end operations, cash management, merchandising, cleanliness, safety, and sales. The Support Lead also serves as Manager on Duty during assigned shifts, taking responsibility for store operations, staff management, customer service, and urgent issues as needed. This temporary opportunity provides leadership experience and supports the business during its busiest season or while a management team member is on leave.

The role helps lead, train, and support associates; assists with receiving and organizing stock; supports merchandising and World Recovery; and maintains the store and stock room. Additional responsibilities may be assigned by the Store Manager based on business needs. The position requires a flexible schedule, including day, evening, and weekend work, and may include overnight shifts and travel as required.

Requirements

• High school graduate or equivalent.
• At least 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
• Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.
• Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently climb and descend ladders and to kneel, bend, twist, and stoop.
• Ability to frequently move across the sales floor and between the sales floor and stock room.
• Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.

Nice To Haves

• College experience preferred.

Responsibilities

• Ensure crew members provide strong customer service through personal contact with customers.
• Train crew members in the B.E.S.T. customer service experience and help ensure fast, friendly checkout.
• Help oversee store associates' daily activities and ensure effective performance and excellent customer service.
• Assist with receiving, unpacking, and organizing new stock for placement on the sales floor.
• Serve as Manager on Duty when needed, overseeing store operations, staff, customer service, and urgent issues.
• Manage store opening or closing procedures, including securing cash, locking doors, and setting alarms.
• Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
• Drive sales and control expenses by seeking improvements in merchandising, staff performance, and customer service.
• Partner with store leadership on merchandising procedures and World Recovery.
• Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED